Bachelor’s Degree in a related field of study with Duties & Responsibilities: - Build rapport with customers by handling each and every customer call in a courteous; and professional manner - Ensures consistently imparts the correct product and services information during each call. - Obtains; imparts; clarifies and verifies information to and/or from customers to ensure delivery of exceptional customer service - Accurately tags each call as per defined tagging list/CRM tagging list. - Provides the relevant reports on a daily basis – where applicable. Required Skills: - Excellent listening skills; uses appropriate probing techniques to facilitate clear understanding of queries and thus provide appropriate and accurate solutions to customer queries. - Good communication skills including a clear voice; and fluency in English and local languages pertaining to the respective location. - Languages Required: Amharic, Afan-Oromo, Tigrigna and Somali

Bachelor's degree in Marketing, Digital Marketing, Communications, Information Technology or in a related field of study with relevant work experience Duties & Responsibilities: - Develop and execute digital marketing campaigns across various channels, including social media, search engines (SEO/SEM), email, and display advertising. - Manage, optimize and if necessary, redesign company websites, ensuring content is fresh, engaging, and SEO-friendly - Conduct keyword research and implement SEO best practices to improve organic search rankings. - Manage pay-per-click (PPC) campaigns, including ad creation, bid management, and performance monitoring - Create, curate, edit and manage engaging (text, picture or video) content for social media platforms, website or other platforms. - Analyze digital marketing campaign performance using tools like Google Analytics, providing insights and recommendations for improvement.

Education Background in a related field of study with relevant work experience Duties and Responsibilities: - Develop and implement comprehensive marketing strategies - Manage digital marketing campaigns including SEO, SEM, and social media - Collaborate with internal teams to align marketing with business goals - Create and manage marketing budgets - Recruitment & Staffing - Training & Development: - Performance Management - Build relationships with healthcare professionals and stakeholders

BA Degree in Marketing Management, Banking & Insurance, Business Management, Economics or in a related field of study with relevant work experience

Bachelor’s Degree in Marketing, Business Management or in a related field of study with relevant work experience Duties and Responsibilities: - Conduct market research to identify trends and competitors. - Recommend new marketing ideas, packages, and services to attract customers. - Analyze customer feedback to improve service quality. - Maintain strong relationships with existing clients to encourage repeat business.

Education Background in a related field of study with relevant work experience Duties and Responsibilities: - Develop and implement integrated marketing and communication strategies that position Yegna strongly among its target audiences. - Lead brand campaigns across digital, TV, radio, and offline channels to elevate Yegna’s profile. - Collaborate with creative agencies and internal teams to ensure consistent and impactful storytelling.