About the Organization

Development for Peace Organization (DPO) is an Ethiopian civil society organization established in 2020 with a mission of striving to meet the humanitarian and developmental needs of societies regardless of race, color, religion or cultural background. The organization is legally registered to work in Ethiopia (Reg. 5164), South Sudan (Reg. 4178), Kenya (OP.218/051/22-400/12732 and Somalia (Reg. NGOD/Moifar0422/022); it is also processing its registration in Yemen.

Job Summary:

The CRM Officer will be responsible for implementing DPO’s communication strategy to support the delivery of its mission and goals. The role will involve developing and delivering compelling communication content across multiple channels to internal and external stakeholders. The role holder has a cross-functional responsibility for DPO’s information technology needs and works closely with colleagues in all departments to ensure consistency and alignment of messaging across the organization. The role will also involve providing technical support and guidance to ensure smooth functioning of all IT systems across the organization.

Roles and Responsibilities:

Communication

• Provide communications guidance and support to colleagues throughout the organization on best practices for effective communication.

• Support the development of communication materials, including press releases, articles, social media posts, newsletters and other materials as needed.

• Work with program teams to support communications initiatives around specific campaigns or events.

IT

• Manage and maintain the organization's computer systems, software, and network infrastructure

• Set up and configure computer hardware and software applications, including printers, scanners, servers, and workstations

• Troubleshoot hardware, software, and network problems, and resolve technical issues in a timely manner

• Provide technical support to staff, including training on software applications and troubleshooting user issues

• Backup organization's data and provide disaster recovery support as needed

• Install and configure new technology equipment and upgrades, ensuring compatibility with existing infrastructure

• Developing and implementing IT policies and procedures to ensure data security and privacy

• Managing relationships with third-party technology partners

Website Design and Management

• Developing and implementing website design strategies

• Creating and managing website content, including written and visual materials

• Monitoring website analytics and providing regular reports on website performance

• Ensuring that the website is up-to-date and meets user needs

Content Creation

• Assist in development and execution of content creation strategies to promote DPO’s work

• Creating and editing engaging content for various mediums, including social media, email newsletters and blog posts

• Conducting research and interviews to dreate contect that is timely and relevant

• Collaborating with staff and external partners to develop content that aligns with DPO’s mission and goals

Graphics Design

• Assist in the development and execution of graphics design strategies to support our organization’s communication and marketing efforts

• Creating engaging visual content for various mediums, including social media, email newsletters, and printed materials

• Collaborating with staff and external partners to develop graphics that align with our organization’s brand and messaging

Information Materials Design and Production

• Assist the development and execution of strategies to design and produce materials that convey our organization’s messaging and mission

• Collaborating with staff and external partners to create high-quality materials that meet audience needs

• Managing relationships with external vendors, printers, and graphic designers to produce materials that are visually appealing and effective at conveying information

Category:  Communication, IT

Reports to:  Communication and Resource Mobilization Manager

Employment Type: Contract

Job Requirements

Qualifications:

Education

• Bachelor's degree in Communication, Public Relations, IT, or a related field

Experience

• At least 4 years of relevant experience in a similar role.  Preferably in NGO or mission-driven organization

• Proficiency in website design and management, as well as experience with content management systems

• Proficiency in graphic design tools

Skills

• Technical proficiency in networks, operating systems, routing & switching

• Strong analytical and problem-solving skills

• Excellent written and verbal communication skills

• interpersonal skills

• strong understanding of digital an social media platforms 

How to Apply

Interested and qualified candidates shall fill out this FORM and submit their motivation letter along with their non-returnable updated resume (Word or PDF) as a merged file through recruitment@devforpeace.org until June 23, 2023.

Qualified women are highly appreciated to apply!

Note: Use "CRM Officer " as the subject line of your email !

DPO is committed to diversity and inclusion in its workforce and encourages all candidates to apply to join the organization, regardless of gender, nationality, religious or ethnic heritage, or disability.

DPO has a zero-tolerance policy for sexual exploitation and abuse, sexual harassment, authority abuse, and discrimination. DPO follows the principles of UN Child Protection. As a result, all shortlisted candidates will be subjected to thorough reference and background checks, as well as being expected to conform to these standards and principles.