Position Title: WASH Business Capacity Lead

Department: WASH

Reports to: DCOP/ Deputy WASH Director

Functional Reportees: WASH Business Development Managers, Market-Based WASH Finance Advisor, WASH Supply Chain Partnerships Manager, WASH Business Coordinator

Level: TBD

Based in: Addis Ababa

Duration of contract: Indefinite based on performance and availability of funds.

Remuneration: As per organization pay scale plus other PSI/Ethiopia staff benefits.

Application Deadline: June 29, 2023

Who we are?

We’re Population Services International (PSI), the world’s leading non‐profit social marketing organization. We work to make it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services that range from mosquito nets to contraceptives to HIV testing. We are a $560m enterprise based in Washington, DC, operating in the private and public sectors in more than 65 countries.

Join us!

There are over 9,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds - from the medical industry to the music business - all with unique skills we bring to the job.

PSI/Ethiopia wants to reimagine healthcare, put the consumer at the center, and whenever possible, bring quality care to the front door.  We achieve health impact in Ethiopia by working with both government and private partners and harvesting technology innovation to bring quality care closer to communities, schools, and homes.   We empower consumers by including them in the design of healthcare solutions, offering them more healthcare choices, and helping them to have a voice in influencing national priorities.  We work with all market actors in the health system to understand their needs, designing and delivering solutions so that market systems can sustainably serve consumers for the long term, helping to support the Government of Ethiopia in achieving Universal Health Coverage. 

We are looking for a WASH Business Capacity Lead to drive and enable growth in the WASH market by developing and promoting business models; strengthening technical, marketing, and sales capacity of local businesses; and building capacity of local business and related government institutions to improve the sustainable delivery of WASH products and services to households in Ethiopia. 

Key Result Areas:

• WASH market growth strategy

• Business model development and updates

• Private sector stakeholder engagement

• WASH business knowledge development and training

Sounds like you? Read on!

Main Duties and Responsibilities:

• Oversee all technical support for the business capacity development team in the field, to include organization of market landscaping, business partner assessment, GIS mapping and analysis, training programs, and sales data collection for USAID Transform WASH. 

• Identify and build team capacity to introduce methods that have the potential to strengthen the supply of WASH products and services to low-income consumers, including guidance on distribution, production, pricing, and sales.

• Create, support, and monitor sustainable business models that lay out product offerings, distribution channels, pricing, sales techniques, profit and loss calculations, and public and private finance partners.

• Support business capacity development field team in identifying, vetting, and incubating private sector business partners to deliver quality products and services through the deployment of techniques, partnerships, tools, and training modules for improvement of business development services.

• Develop agreements and MoUs for business and stakeholder partnerships designed to ensured sustained provision of private sector offerings of sanitation products and services for households.

• Establish curricula and materials for business partner and institutional capacity building.

• Contribute to the assessment of needs, opportunities, gaps and constraints for accessing finance for consumers and entrepreneurs. Facilitate the financing of products suitable for business partner and consumer needs.

• Contribute to the development of metrics and establishment of a monitoring and evaluation framework for tracking project progress, specifically tracking market development among private sector business partners.

• Engage with relevant government/local partners to foster coordination and partnership with private sector and WASH stakeholders at all levels. Contribute to the adaptation of the market-based sanitation (MBS) approach and tools to government and other institutional programming.

• Support market research, concept and prototype development for new products and services in line with overall project strategy and in collaboration with the Associate Director, WASH Supply Chain Development.

• Review and analyze monitoring level data to improve management and decision-making and to adapt and optimize business models under implementation.

• Oversee field team’s private sector small business partnerships, market assessments, and guidance on governance issues to facilitate new product introduction.

• Provide regular, concise reporting on program activities, including document and sharing key learning on the potential to scale identified business models with a private sector perspective.

Generic Duties of the Position:

• Support development and implementation of the WASH department’s plans and objectives.

• Monitor and ensure the proper utilization of the department’s annual budget.

• Identify human resources requirements of the department and develop plans for meeting these requirements.

• Review, approve and submit business development reports to WASH program lead and deputy director.

• Encourage the professional development of team members through periodic performance evaluations, coaching, mentoring, on-going performance dialogue and feedback.

• Represent PSI/E at external forums related to the WASH department’s activities.

• Participate in group decision making processes by participating in various groups/committees. 

Job Requirements

Background

Qualification and Experience:

• Master’s degree in Management, Business Administration, Economics, Finance or related fields with six (6) years of demonstrated experience, including four (4) years at a supervisory/managerial level.

OR

• Bachelor’s degree in Management, Business Administration, Economics, Finance or related fields with eight (8) years of demonstrated experience, including six (6) years at a supervisory/managerial level.

• Demonstrated experience in relevant areas of business capacity development, such as small business management, supply chain strengthening, private sector delivery of water and sanitation products and services, sales and marketing, and social entrepreneurship.

• Experience providing business capacity development support, training, and coaching and liaising with private sector suppliers in the sanitation, hardware or construction industry; and/or design and implementation of sales and marketing programs in emerging market contexts.

• Excellent interpersonal and team building skills, strong oral and written communication skills and ability to create presentations for impact.

• Proficiency in English and Amharic languages, both written and verbal.

• Willingness to travel frequently throughout Ethiopia.

How to Apply

Are you intrigued? Apply!

By following our 3 steps application process:

1. Fill out the mandatory application form using the following link: Online Application Form. It will only take 5 to 10 minutes.

2. Send your CV and application letter to recruitment@psiet.org clearly mark “Application for WASH Business Capacity Lead Position” in the subject line.

3. Check your email and make sure you receive an automatic response acknowledging receipt of your application which means your application was successful. If you don’t receive the automatic response, check again your subject line and if needed, re-submit your CV and application letter with the correct subject.

Application deadline is June 29, 2023. We’ll call or e-mail you back if there is a good fit on both sides.

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, sexual orientation, or disability.