Position: Immigrant Visa Assistant

Salary: $11,281/year

Application Deadline: July, 17/2023

Overview

Hiring Path: Open to the public

Who May Apply/Clarification From the Agency:

• For USEFM - FS is 07. Actual FS salary determined by Washington D.C.

• All Interested Applicants

Security Clearance Required: Public Trust - Background Investigation

Appointment Type: Permanent

Appointment Type Details: Indefinite subject to successful completion of the probationary period.

Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The work schedule for this position is: Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (4 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position: No

Relocation Expenses Reimbursed: No

Travel Required: Not Required

Duties

The Immigrant Visa (IV) Assistant is responsible for all aspects of processing immigrant visas. This includes in-person intake and customer service to immigrant visa applicants, as well US citizen and foreign clients; collecting applicant and petitioner documentation and preparing cases for officers to conduct interview and adjudication; administering the online IV appointment system, communicating with applicants, petitioners, and legal representatives on immigrant visa related issues; data entry into the computerized consular systems; performs quality assurance and printing of authorized visas; flags suspect documents or other fraud indicators for the Consular Officer and Fraud Prevention Unit staff, as appropriate; and maintains physical and electronic records, including sensitive PII, in accordance with Department's Disposition schedule and Consular Records policies. The job holder is fully cross-trained to function in any role as required by visa demand and scheduling.

Qualifications and Evaluations

EXPERIENCE: Minimum two years of experience involving the application of regulations and law, extensive public contact, customer service, and/or problem-solving experience is required.

Education Requirements:

Education: Completion of high school is required.

Evaluations:

LANGUAGE:

• English speaking, reading and writing - Level III (Good Working Language) is required

• Amharic speaking, reading and writing - Level IV (Fluent) is required (These may be tested)

• (You are required to pass the English Placement Test (EPT) that is conducted by the Human Resources Office).

SKILLS AND ABILITIES:

• Intermediate knowledge of MS Word, and Outlook and basic knowledge of MS Excel and PowerPoint are required.

• Must be able to perform work with accuracy at a quick, rapid pace.

• Must be able to deal effectively with the public, exercise tact, and be able to work under continuous pressure and time constraints.

• Must demonstrate attention to detail, ability to work effectively as a member of a team as well as independently with minimal supervision, and strong interpersonal skills.

• Must have good skills for drafting written correspondence in both English and local languages.

• Must be able to apply good judgment in evaluating evidence, protecting sensitive information, and applying regulations correctly.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

• All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Agency Benefits:

• Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Addis Ababa, Ethiopia may receive a compensation package that may include health, separation, and other benefits.

• For EFMs, benefits should be discussed with the Human Resources Office.

• The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

• AEFM / USEFM who is a preference-eligible U.S. Veteran*

• AEFM / USEFM

• FS on LWOP and CS with reemployment rights **

How to Apply

• Register using THIS LINK

• IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on the letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.