Job Summary:

The Chief of Sales and Marketing is responsible to oversee and lead the Automotive Centre sales and marketing strategies. He/She will be responsible for driving profitable sales and revenue growth, developing marketing initiatives and monitoring & evaluating the sales performance of the center.

Primarily this role will be accountable to increase customer acquisition, retention, and brand awareness while ensuring alignment with the company's overall goals and objectives. He/She also plans, initiates and manages projects providing technical support service and training to the staff on how to be effective in CRM and excel in quality service provisions.

II. Duties and Responsibilities:

1. Sales Strategy and Execution

• Develop and implement sales strategies, objectives, and action plans to achieve revenue targets and business growth.

• Lead the sales team in generating new leads, qualifying prospects, and closing deals.

• Identify market trends, customer needs, and competitive landscape to drive sales effectiveness.

• Establish sales quotas and targets, monitor performance, and provide regular reports to senior management.

2. Marketing Strategy and Brand Management:

• Develop and execute comprehensive marketing plans to enhance brand visibility and awareness.

• Conduct market research to identify customer preferences, trends, and opportunities for market expansion.

• Collaborate with the marketing team to create engaging marketing campaigns, advertising materials, and digital strategies.

• Oversee the implementation of marketing initiatives, including social media, online advertising, events, and promotions.

3. Team Leadership and Development

• Recruit, train, and develop a high-performing sales team capable of achieving sales objectives.

• Set clear performance expectations, provide ongoing coaching and feedback, and conduct performance evaluations.

• Foster a collaborative and results-driven sales culture, encouraging teamwork, innovation, and professional growth.

• Provide guidance and support to the sales team in resolving customer issues and overcoming sales challenges.

4. Customer Relationship Management:

• Build and maintain strong relationships with key customers, partners, and industry stakeholders.

• Identify customer needs and expectations, and develop strategies to enhance customer satisfaction and loyalty.

• Collaborate with the customer service team to address customer concerns and ensure excellent service delivery.

5. Sales Analytics and Reporting:

• Utilize data analytics and CRM systems to track sales performance, evaluate sales trends, and identify areas for improvement.

• Prepare regular sales reports, forecasts, and presentations for senior management and the board of directors.

Conduct sales data analysis to identify opportunities for sales optimization and revenue maximization.

Job Requirements

Education: Level IV/Diploma/BA/Bsc in Business Administration, Marketing, Automotive technology,

Accounting, management and related field of study.

Experience: 6 - 10 years of Proven relevant work experience and 3 years in senior or supervisory positions in the automotive industry.

I. Essential Skills:

Strong knowledge of automotive sector sales processes, dealership operations, and marketing strategies, demonstrated track record in achieving sales targets, Leadership Skill,

Advanced computer skills, Exceptional presentation, negotiation and communication skill,

Proficiency in using CRM systems and sales analytics tools, Strong analytical and problem-solving skills, Innovative mindset with the ability to identify and capitalize on market opportunities and strong background in automotive sales and marketing is a plus.

IV. Location:

Green Light Automotive Center

Addis Ababa, Lideta Sub-City, Woreda 05,

How to Apply

Interested applicants should send their CV and interest letter to the below email address recruitment_ethiopia@wvi.org

World Vision is a child-focused organization that is committed to safeguarding all children as well as adult beneficiaries, and has zero tolerance for incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. Therefore, World Vision does not hire staff whose background is not suitable for working with children or vulnerable adults, even if their role does not interact directly with them.

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