Job Expired

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Receptionist

Ethio jobs

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Business

Business Management

Addis Ababa

1 Position

2023-07-07

to

2023-07-17

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Business

Full Time

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Job Description

Accountabilities Receptionist Responsibilities 

  • Receiving clients, visitors and the general public.

  • Greet clients and visitors with a positive, helpful attitude.

  • Greet and welcome guests as soon as they arrive at the office

  • Scheduling appointments.

  • Assisting clients in finding their way around the office.

  • Direct visitors to the appropriate person and office

  • Announcing clients as necessary.

  • Provide basic and accurate information in-person and via phone/ email

  • Provide excellent customer service.

  • Answering incoming calls professionally and routing them to the appropriate individuals.

  • Assist callers with general information regarding the company e.g. contact details of the factory, website site information etc.

  • Record messages for employees who are not in their offices and give them the messages as soon as possible.

  • Sign for deliveries when necessary and notifies recipients.

  • Assisting colleagues with administrative tasks.

  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

  • Sorting and distributing packages and documents.

  • Receive, sort and distribute daily mail/ deliveries

  • Ensuring the reception area is maintained in a presentable state at all times

  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Access Control Roles

  • Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.

  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

  • Monitor CCTV feed of the facility on reception desk monitor.

  • Report any irregularities on security and safety from CCTV feed on the spot to Security team.

  • Make sure proper access control is in place with the turnstile entry system to our office building.

  • Control turnstile entry system for guest and employees without IDs from switch on his/ her desk monitor.

Job Requirements

Key Skills/Experience Required 

Identify any differentiating expertise required for success in the role

  • Diploma or equivalent in Business fields or related to the job.

  • Proficient computer skills and proficiency in Microsoft Office Suite

  • Excellent organizational skills

  • Customer service attitude

  • Good communication skills

  • Hands-on experience with office equipment 

  • Professional attitude and appearance

  • Solid written and verbal communication skills

Differentiating Competencies Required 

Identify any differentiating behaviors, leadership skills or soft skills required for success in the role.

  • Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive.

  • Organization skills to keep accurate records and find important information quickly

  • Multitasking and time-management skills, with the ability to prioritize tasks

  • Verbal and written communication skills to interact clearly with customers, vendors and other employees

  • Ability to be resourceful and proactive when issues arise

  • Time management skills to prioritize and complete a side variety of tasks throughout the day

  • Patience and listening skills to respond appropriate and interact positively with upset customers

  • Drives for result and customer driven

  • Communicates productively

  • Accuracy & Attention to detail

How to Apply

Interested and qualified applicants can apply through multinational@ethiojobs.net

Fields Of Study

Business

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