We are here for our neighbors in need, who are suffering in this broken world.

ZOA, as an international NGO, supports people who have lost everything due to armed conflict or natural disaster. Together, we can come to their aid in emergencies and remain faithful to communities as they recover – providing new opportunities for them to help themselves again. The work of ZOA is coordinated from the Netherlands. We are active in multiple countries in Africa, South America, the Middle East Region, and Asia. We work with approximately 900 employees worldwide and with (local) partners. We invite you to join our team of committed colleagues.                                

ZOA is looking for a

Security Guard

ZOA’s programme in Ethiopia

ZOA works in several regions in Ethiopia: Gambella Regional State (field office in  Gambella Town), Somali Regional State (field office in Dolo Ado and Melkadida refugee camp), Tigray Regional State (field office in Shire and Mekelle), Oromia Regional State (field office in Harar), Amhara and Addis Ababa. In Ethiopia, ZOA works with Internally Displaced People (IDPs), host populations, persons with disabilities, returnees, and a large population of refugees who fled a combination of violence and drought in Somalia, South Sudan and Eritrea. 

What we offer

ZOA offers a challenging position with a lot of responsibilities. We offer good benefits and remuneration which suits the NGO sector (including, but not limited to: medical, accident and life insurances, provident fund, training options). 

Your challenge 

To give security support for the wellbeing and safely to all staff, visitors, and ZOA country office premises.

The Security Guard is responsible to undertake the surveillance of the office premises and protection of the staff and visitors. He proactively secures the premises and controls entry/exit as per instructions & ZOA’s security policy, regularly patrols the area, and reports any security related events immediately to the immediate supervisor under operations department. He assists with various other tasks, gives information to visitors & guests, and maintains security regulations in a resolute yet friendly and polite manner. 

ESSENTIAL RESPONSIBILITIES AND DUTIES:

Perform security duties 

• Screen individuals and prevent passage of prohibited items into restricted areas

• Ensure that no dangerous items are brought into ZOA Ethiopia Office premises.

• Ensure that all visitors are logged in the record visitors’ book

• Inspect and adjust security systems, equipment, and ensure that all gates are opening and closing properly and to report additional maintenance needs to appropriate level.

• Notify Logistics Coordinator of any visitors with special needs in case of emergency.

• Record, review and maintain all procedures and protocols are in place to ensure effective entry, presence and exit of staff, approved customers, and partners.

• Effective liaison with Logistics Coordinator, Operations Director and SMT to support all staff are in a safe and secured condition in the premises.

• Ensure the security systems that are in place to protect staff, customers and ZOA country office properties are always working effectively.

• Ensure all customers are treated in a fair and transparent manner

• Provide the office with proactive security information.

• Removing wrongdoers or trespassers from the area

• Secure all exits, doors, and windows after end of operations

• Observing for signs of crime or disorder and investigate disturbances

• Provide assistance to people in need

• Maintain premises tidy and clean

• Apprehend and detain perpetrators according to legal protocol before arrival of authorities

• Submit reports of daily surveillance activity and important occurrences

• Instruct personnel in the performance of security services, including fire control and physical security of the premises, first aid procedures

• Liaise where necessary with designated host government security

•  Do other relevant activities requested by his/her immediate supervisor

Security Guard against theft and maintain security of premises

• Check that the office, and equipment are secured from any danger or hazards such as theft or fire

• Check on generator areas and ensure the safety of it.

• Warn persons of rule infractions or violations, and apprehend or evict violators from premises, and report to the Logistics Coordinator and operations Director.

Regular patrols of premises outside and inside office area:

• Regular patrols of office outside front area, to keep an eye of office and staff vehicles parked outside in front of the office main gate

• To stroll through the office during the evening shifts and remain alert all times

• To check daily all doors, windows and ensure they are locked, and lights are off after staff shifts end.

Your Total Rewards package at ZOA

1.    Compensation

Competitive salaries and financial security - we know how important these are to you and your family.

• Salaries that match the local market and we pay you in EUR.

• Annual salary review based on the cost of living in your location/Ethiopia.

• Annual Salary increase based on annual performance review

2.     Allowances

• Transportation allowance:  ETB 1,500 for our programme field office staff, & ETB 2,000 for our country office staff per month.

• Airtime Allowance: We provide data and airtime to enable you to conduct your work outside of the office.

• we provide a closed user group so you can speak to your colleagues at no cost.

• Food Allowance: we provide lunch daily at our offices, ZOA pays 600 ETB per month and staff contribute 400 ETB per month.

• Severance payment: one month’s salary for an extra service year.

• Hardship Allowance: If you are working in identified places as a remote and hazardous by the government, you will be entitled 20-40% additional allowances of their basic salary. Therefore, we provide 40% hardship allowance to ZOA employees working in Gambella, Dollo Ado and Shire field offices.

• Transfer Allowance: We provide transfer allowance of 10,000 ETB If, in case of you permanently shift or transfer to a new programme area.

3.     Paid Leave

We recognize you have priorities outside of work.

• Our flexible paid time off package gives you the flexibility you need.

  • Annual Leave: 20 days of annual leave in addition to public holidays, and you are also granted one extra day for each extra full year.

  •  Enhanced Maternity Leave provision, 4 months

  • Paternity Leave 5 working days.

  • Rest and Recuperation (R&R): We provide you 5 working days for every consecutive 12 weeks of work R&R leave to unaccompanied staff who work away from their permanent place of residence to spend time with their family. Therefore, ZOA provides R&R leave for its employees who work in the program offices in Somali, Gambela, and Tigray regions.

  4.    Insurance

   Provident Fund  + Pension: : 32% (22% from ZOA and 10% from You.

   Life insurance  

   Medical Insurance: We also covers your dependents, and your medical expenditures are covered by ZOA up to 100% of each invoice, up to a defined maximum refunded amount of Br 200,000 ETB  per annum.

  5.    Wellness

  We care about your health and wellbeing. We offer a comprehensive health package and initiatives to support your wellbeing.

• Covid-19:  free vaccination and PCR test

• We have established a social committee in every region.

Learning & Development

• Professional development programme and support with funding for a relevant qualification.

• Study/exam leaves

• Training and coaching   module

Job Requirements

Educational Qualification and Experience

• 12th /10th Grade completion

• Candidates must preferably be between 25 and 35 years old. The incumbent should stand to face any potentially dangerous situations.

• At least 5 years of security experience.

• Familiarity with report writing.

• Trained in First Aid

• Military Training certificate

• Worked within a national or international police, military, security, or fire brigade organization;

Special Requirements

• Have good time keeping

• Excellent inter personnel skills and able to work in a team

• Willingness and ability to be flexible

• English language and complimentary school is an asset

• Commitment to and understanding of ZOA’s aims, values and principles;

VALUES:

Accountability:

•  Holds self-accountable for making decisions, managing resources efficiently, achieving results in line with ZOA core values.

• Honest and reliable

Collaboration:

•  Builds and maintains effective relationships, with own team, colleagues, members, donors and partners.

• Values diversity, sees it as a source of competitive strength.

• Approachable, good listener, easy to talk to.

• Respect advises and follow instructions given by the line supervisor

• Respect line of hierarchy to the best interest

Creativity:

• Develops and encourages new and innovative solutions.

• Willing to take calculated risks.

Integrity:

•  Honest, encourages openness and transparency.

• Always acts in the best interests of ZOA Safeguarding policies (Child Protection, PSEA)

How to Apply

ZOA operates with an equal opportunities policy and is committed to diversity in the workplace. Qualified women and men, people of all nationalities, and cultural backgrounds, and candidates with disabilities are welcome to apply.

Register using this LINK

CV’s of no more than 3 pages in length are appreciated.

Please provide at least 3 references related to your previous employment listed in the application. References of previous positions held should not be older than five years.

Only selected candidates will be contacted and invited to participate in the process of recruitment. It is our aim to inform all other candidates of their status in the recruitment process within 4 weeks after the vacancy has closed. An assessment may be part of the recruitment procedure. Documents that do not match the profile above will not be considered. Internal candidates will have priority, in case of similar results.

Please note that, as part of its recruitment process, ZOA carries out background and reference checks for all candidates. As ZOA participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a written questionnaire: the “Statement of Conduct”, which will be sent to past employers regarding Misconduct (such as sexual exploitation, abuse or harassment). 

"Women are highly encouraged to apply for the position"

Also we reserve the right to stop accepting applications before the end date if we find a suitable candidate.