• Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.

Internal/External Vacancy

• International Clinical Laboratories (ICL) is one of the largest independent clinical diagnostic centers on the African continent. ICL opened its door for service in 2004 with the aim of “contributing to the maintenance and enhancement of the quality of life throughout Ethiopia” by encompassing a system of human and physical resources designed to meet the changing healthcare needs of the population it serves.

• It is the only laboratory accredited by the USA-based Joint Commission International (JCI) five times in a row. The laboratory provides more than 3000 tests in collaboration with its referral laboratories.

ICL would like to fill the following vacant positions under the Customer Service Section by inviting all qualified and competent applicants:

Report to; - Customer Service AA1 and Addis Ababa CSC supervisors   

Other information a candidate:-

• Should have to accept and willing to work on a shift situation 

• Has to bring a guarantee 

Required Number: 4 (Four)

Employment conditions: Permanent 

Working Place : Addis Ababa

Job Requirements

Qualification and Experience:

• BA Degree in Accounting and in any medical field

• Required: - Proven experience in Customer communication and Handling and a minimum of one year of experience in the reception area 

Required Skills and Responsibilities

• Professionalism

• communication skills/ Verbal Communication

• Handles Pressure

• Customer service skills

• adaptability

• confidentiality

• Telephone Skills, Microsoft Office Skills 

How to Apply

Submit your updated CV with a Cover Letter and copies of supporting documents in person to HR Admin office of ICL at “Bulgaria Mazoria” or via email: hrrecruitment@icladdis.com