Ethiopost is the principal postal service provider in Ethiopia, with over 600 branches across the country. Our new vision is to be a global leader in postal services and a preferred partner in logistics, financial and government services. We are presently undergoing digital transformation and seek to expand our service offering to include digital financial services (DFS). We are seeking to recruit a competent individual who will be responsible for rolling out and managing all systems related to our digital finance offering in collaboration with the Ethiopost IT team.

Core Purpose of the Job

Continuously evaluate the technology needs of the Digital Finance Business Unit and design and implement solutions to meet identified needs towards achieving business objectives.

Key Responsibilities:

• Understand the technology (hardware, software, networks) requirements of the digital finance strategy and lead the planning and budgeting for acquiring technology solutions required to meet the business objectives. .

• Lead the identification, sourcing, evaluation, contracting, and management of vendors of technology solutions required to execute the new digital finance strategy, starting with Agency Banking/Agent Network Management solutions.

• Implement the required technology solutions in collaboration with the central IT team.

• Lead the training of staff and business partners (e.g. agents, merchants) on using new digital finance technology solutions/systems.

• Design and implement continuous monitoring of the digital finance technology solutions to ensure high levels of efficiency and minimal downtimes.

• Continuously diagnose the digital finance technology systems problems, inefficiencies, and weaknesses and implement solutions to address identified issues.

Reporting to: Head of Digital Financial Services and Head of IT

Tenure: 1yr (Renewable)

Job Requirements

QUALIFICATIONS: Job Requirements (Education, Experience, and Competencies)

Education:

• A Degree in computer science, information systems, or related disciplines.

• A qualification in agile project management would be a plus.

Knowledge, Skills and Experience

• A strong demonstrable understanding of how integrated technology solutions work

• A strong understanding of IT infrastructure, networks, and security systems.

• Minimum of 3 years management experience in IT management function.

• At least 5 years experience in programming, developing, and implementing IT solutions

• Experience in rolling out digital finance or banking solutions is a definite advantage.

• Experience with various operating systems and databases.

• Experience in IT project management, preferably agile

• Experience in team management and coaching

• Customer Centricity – a demonstrable experience in designing and implementing solutions with the customer as the centre vs. the technology

Other Competencies

• IT enthusiast and Learner - Stays abreast of new technology developments, followed with hands-on experimentation

• Energy & Drive – Innovative, takes initiative, and result-oriented.

• Personal Skills – Trustworthy and demonstrates high levels of integrity.

• Operating Skills - Excellent organisational and leadership skills, strong interpersonal and communication skills, excellent analytical and problem solving skills.

How to Apply

Send your application to hr@ethio.post Applications should include a cover letter (in English) indicating your motivation for the application and a detailed curriculum vitae indicating your qualifications for the role.

NOTE: Please note that presentation of false academic documents and certification will lead to criminal prosecution.

Any form of canvassing will lead to automatic disqualification.  Only Successful candidates will be contacted.