1.    JOB SUMMARY

  Under the general supervision of the Administration and Liaison Manager, the front desk Officer is the first point of contact at MSIE SO. Daily duties and responsibilities of a front desk receptionist include greeting, receiving clients, sorting mail, scheduling meetings, air ticket bookings and payment and coordinating office activities within the organization.

 2.    DUTIES/TASKS

·         Receives and handles clients/visitors with a positive, helpful attitude, provides appropriate information to inquiries, and arranges appointments

·         Performing Administrative Activities - Performing day-to-day administrative tasks such as drafting letters & memos, maintaining information files, and processing paperwork.

·         Arranging flight bookings & processing payments

·         Handling petty cash

·         Getting Information – which is appropriate to the organizational business by Observing, receiving, and obtaining information from all relevant sources.

·         Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

·         Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic form.

·         Communicating with people outside the organization, representing the organization to customers, the public, the government, and other external sources. This information can be exchanged in person, in writing, by telephone, or by e-mail.

·         Facilitating the Selling and distributing of procurement bidding documents and related tasks.

·         Receiving and registering procurement bidding documents from suppliers and issuing printed receipts

·         Keeping the reception area attractive and customer friendly

·         Receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed

·         Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.

·         Preparing meeting and training rooms

·         Performing ad-hoc administrative duties

·         Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to the job.

·         Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish the specific work.

·         Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

·         Scheduling Work and Activities - Scheduling events, programs, and activities.

·         Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.

Job Requirements

A.    Qualification Requirements

a.    Education

First degree in Administrative Service Management, Business Administration, Management, Public relation, or other related fields or Diploma in Secretarial Science and Office Management with 5 and 7  years of related working experience respectively.

B.   Skills, Attitude, and Attributes:

·         Good Language proficiency in writing & spoken English.

·         The ideal candidate will be professional, well-presented, and enthusiastic.

·         Organized and able to multi-task candidate with good phone communication, and computer skills.

·         Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive

·         Organization skills to keep accurate records and find important information quickly

·         Patience and listening skills to respond appropriately and interact positively with upset customers

·         Knowledge of Family Planning and Reproductive Health is Advantage

·         Pro-choice 

Number of Position: (01)

Duty Station:- Addis Ababa, Support Office

Type of Employment: full time

How to Apply

We invite candidates meeting the required qualifications to download the job application form from https://www.mariestopes.org.et/join-our-team/   and email to Humanresource@mariestopes.org.et before the closing date of this announcement i.e. within ten (10) days.

Please note that we ONLY consider those who filled in the application form and send us back.  We regret to inform that we do not accept CV at this stage.   

Please mention the title of the position and workplace you applied for on the subject line of your email.

Due to the volume of applications, we will only contact shortlisted candidates, and we are unable to provide any feedback on unsuccessful applications.

CANDIDATES WHO DO NOT FOLLOW THESE INSTRUCTIONS WILL NOT BE CONSIDERED.

MSI ETHIOPIA REPRODUCTIVE CHOICES STRONGLY ENCOURAGE FEMALE CANDIDATES TO