Job Expired
Telephone Operator
Addis Cardiac Hospital
Business
Business Management
Addis Ababa
2 years
1 Position
2023-08-02
to
2023-08-10
Business
Full Time
Share
Job Description
General Mission:
To provide excellent reception service
Telephone operators are responsible for handling incoming and outgoing calls to a company or organization. They answer phone calls, route them to the appropriate department or individual, and take messages when someone is unavailable.
Telephone operators may also be responsible for providing general customer service over the phone—answering questions about services. The primary responsibility is handling incoming calls in an efficient and effective manner.
Telephone Operator Job Duties
Telephone operators have a wide range of responsibilities, which can include:
Handling incoming calls to answer questions, refer callers to other departments, or transfer them to specialists
Receiving incoming calls and routing them to the appropriate department or individual
Responding to incoming calls in an appropriate manner, based on call type and content
Helping customers use the phone system by providing information about the services offered by the company
Providing information about the services over the phone, including scheduling appointments
Assisting with internal communications by answering phones and relaying messages within the organization
Providing post-call follow-up to ensure that customers have been satisfied with the experience
Reporting To: Reception Head
Duty Station: Addis Cardiac Hospital
Working Condition: The working condition will be working hour from 8:00AM-5:00PM.
Job Requirements
Education
Minimum requirement, Level IV in hotel reception OR Diploma in related field from an approved training institution.
Minimum of two years’ experience in hospital reception is preferable.
How to Apply
Submit your CVs via email: edenawit111@yahoo.com or in person to Seblewongel Ayetenew at Addis Cardiac Center on the right side of the ring road from Bole Deldey to Bole Micahel in front of Ethiopian Airlines Cargo Facilities
Deadline: August 10, 2023.
Fields Of Study
Business
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