ZERGAW ISP is an Internet and Cloud Service Provider that is established in 2019 with its headquarter located in Addis Ababa, Ethiopia. We envision digitally empowering Ethiopian enterprises and individuals by providing quality and affordable ICT services that includes Broadband Internet, Cloud Servers, and Software as a Service (SaaS). Please follow our LinkedIn channel here to learn more about our company and receive similar offers. 

The Administration Assistance is responsible for providing administrative support to the company's management team and other employees. This includes tasks such as:

• Serves as the first point of contact for clients, greeting visitors and answering and directing phone calls.

• Creates and oversees management-level plans, coordinating with managers and team leaders to ensure smooth office operations.

• Is accountable to the Operation Manager, following up on the implementation of top management's decisions.

• Composes correspondences and coordinates appointments, managing calendars and schedules.

• Creates a friendly working environment where everyone feels valued and contributes.

• Takes management meeting minutes, demonstrating knowledge of administrative software and excellent written and verbal communication skills in Amharic and English.

• Understands and implements discretion and confidentiality, with good interpersonal, time management, and work prioritization skills.

• Is willing to flexibly work in different roles, with a creative mind and passion for learning new things.

The ideal candidate will have a strong understanding of administrative procedures and be able to work independently and as part of a team. She/he will also have excellent written and verbal communication skills, both in Amharic and English.        

Requirements

• Bachelor's degree in Information Systems, IT Management, or a related field.

• 1-2 years of experience in handling customer inquiries and complaints.

• Excellent written and verbal communication skills in Amharic and English.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).

• Willingness to learn ZERGAW's ERP software.

• Passion for technology and learning new things.

Additional Skills

• Ability to work independently and as part of a team.

• Excellent time management and organizational skills.

• Ability to meet deadlines and work under pressure.

• Discretion and confidentiality.

• Strong interpersonal skills.

How to apply:

• Interested applicants are required to complete this online form by August 5, 2023. We parallelly conduct interviews for earlier applicants. The data collected will exclusively be used for employment purposes and will be kept confidential. Thank you in advance for your interest and for taking the time to complete the form.

• Register using the following link CLICK HERE