Provides a full range of professional, technical, and general support to customers and Bank personnel; performs customer setups; prepares contracts and maintains customer files; tracks sales records; monitors product usage and system operation; resolves problems within given authority.
Job Requirement
Education: BA in Business Management /Accounting/ Economics/ Business Administration/ Finance and Economics or any other related fields
Experience: Three /3 years of relevant experience in banking industry of which one/1 year on officer position.
Specific Functions:
International Payment Scheme, and merchants;
Timely follow up and settle claims from a merchant related to dispute transaction amount and fees (if any);
Prepares and organizes adjustment document for posting of the disputed transaction;
Receive and check suspicious commission payment transactions;
Check and approve transaction entries and standing instructions on the Mobile Money system;
Ensure that documents in the record room are safely maintained;
Performs other duties as assigned.
Place of Work: Head Office
How to Apply:
Interested applicants fulfilling the above requirements are invited to apply online through THIS LINK
For any inquiry contact us on 690
Only short listed candidates will be communicated
Hard copy or physical applications will not be accepted
The Bank has the right to cancel the post advertised.
