Duties and Responsibilities:

• Operate telephone switchboard to answer, screen, or forward calls, provide information, take messages, or schedule appointments.

• Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

• Schedule appointments and maintain and update appointment calendars.

• Hear and resolve complaints from customers or the public.

• File and maintain records.

• Transmit information or documents to customers, using a computer, mail, or facsimile machine.

• Analyze data to determine answers to questions from customers or members of the public.

• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

• Keep a current record of staff members' whereabouts and availability.

• Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

• Schedule space or equipment for special programs and prepare lists of participants.

• Enroll individuals to participate in programs and notify them of their acceptance.

Education Qualification:

• Bachelor’s degree in Business Management, Law, Accounting and Finance or related fields from a renowned institution.

• Work Experience: At least 4 (four) to 6 (Six) years of demonstrated work experience as a Receptionist & Office Assistant

• Proficiency in Office 365 is required.

• Good customer and guest handling skills.

• Good communication skills.

• Able to perform other administrative tasks when required.

• Show effective negotiating and interpersonal skills.

•   Show problem-solving and analytical skills. 

• Be innovative and creative. 

• Ability to identify and resolve problems. 

• Demonstrable understanding and application of insurance principles and processes

•   Fluency in Amharic and English, written and verbal is mandatory

How to Apply

• Submit your CV along with your testimonials via email: recruitment@horracorporate.com or through telegram using https://t.me/Horracorporate_hr.

• N.B: Use the subject line “Applying for the vacant position of Receptionist HT/004/2015” while applying.