Job Expired

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Chargeback & Dispute Officer (Re-advertised)

Oromia Bank

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Finance

Financial Management

Addis Ababa

2 years

1 Position

2023-08-09

to

2023-08-15

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Accounting

Business Management

Economics

Full Time

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Job Description

A chargeback specialist is responsible for processing and reconciling vendor and customer disputes, posting chargeback credit card charges, maintaining documentation of chargebacks, and updating revenue reports when necessary.

Job Requirement

  • Education & Experience: BA in Accounting, Finance, Business Management or related field of study with 2years of relevant banking experience.

  • Requirements Competency Requirements : Core Competency [Perseverance, Continuous Learning, Teamwork, Integrity & Trust, and Customer Focus], Individual Competency [Action oriented, Interpersonal skill and Problem solving] & Technical Competency [Complaint handling ability, experience in examining customer’s accounts for fraud patterns or inconsistencies in disputed transactions]

  • Additional/special skill: Knowledge of basic computer skill for all positions.

Place of Work: Digital Banking Operation & Support Directorate

How to Apply

  • Applicants who do not meet the above requirements will not be considered and should not apply.

  • Applicants are required to explicitly express position they are applying for by organizing application letter, CV, qualification and work experience.

  • Registration date: 7 consecutive working days from the date of announcement i.e. from August 07, 2023 up to August 15, 2023

  • Only short-listed applicants will be contacted.

  • Applicants are required to send only complete and appropriate work experience, educational qualification CV and application letter.

Submit your CV along with your application letter and other supporting credentials in person to Oromia Bank's Head Quarter, located around Bole Africa Avenue, adjacent to Getu Commercial Center or through post P.O.Box 27530/1000 Oromia Bank, HR Operations Directorate

Fields Of Study

Accounting

Business Management

Economics

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