Required skills have not yet been specified for this position this job
Fields of study
Business Administration
Logistics and Supply Chain Management
Full Time
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Job Description
The Scheduling and Dispatching Officer is responsible for scheduling and dispatching Physicians to customer requests or needs. This includes receiving and prioritizing requests, assigning Physicians and other resources to customer needs, and tracking the progress of the request.
The Scheduling and Dispatching Officer must have basic customer service skills, be able to work independently and as part of a team, and be able to handle multiple tasks simultaneously.
Preferred Living location: around Bole Michael or Bole Bulbula
Responsibilities
Receive and prioritize customer service requests
Assign Physicians to customer needs based on availability and skills
Track the progress of needs requested and communicate with customers and physicians
Resolve customer complaints and issues
Keep up-to-date on the company's scheduling and dispatching application
Other duties as assigned
Qualifications
Fresh graduate with any relevant degree
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Ability to handle multiple tasks simultaneously
Proficiency in Microsoft Office Suite
Willingness to work in a fast-paced, customer-facing environment
Benefits
Competitive salary and benefits package
Personalized training opportunity
Opportunity to work in a fast-paced, growing company
Chance to make a difference in the lives of our patients
Collaborative and supportive work environment
How to apply:
If you are a highly motivated and organized individual with a passion for customer service and health care, we encourage you to apply for this position. We offer a competitive salary and benefits package, as well as the opportunity to work in a fast-paced, growing company.
