Job Expired

company-logo

Administrative Assistant 1

The International Committee of the Red Cross Delegation

job-description-icon

Business

Business Administration

Addis Ababa

1 Position

2023-08-16

to

2023-08-26

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Business

Full Time

Share

Job Description

VACANCY ANNOUNCEMENT

The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance.

For more information, visit website: https://www.icrc.org/

The International Committee of the Red Cross (ICRC) Delegation in Ethiopia is looking to hire an experienced, highly motivated and qualified person to fill the position of Administrative Assistant 1 based in Addis Ababa.

Terms of Employment: 12 months fixed term contract with possibility of extension based on budget availability.

GENERAL DUTIES

  • Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement

  • Understands and adheres to the ICRC Code of Conduct

  • Understands the roles of the components of the International Red Cross and Red Crescent Movement

  • Respects and observes staff regulations and security rules in Ethiopia

  • Represents the ICRC in a professional manner at all times

  • Develops and maintains a pleasant and conducive working environment with colleagues and line managers

  • Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC

  • May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary

ACCOUNTABILITIES AND RESPONSIBILITIES

Support to the management:

  • Under the supervision of the Executive Assistant & IM Officer:

  • Manages inside and outside contacts by means of ICRC-supplied tools. Supervises the updating of other units' contacts. Maintains an active professional network of use to the ICRC.

  • Manages in the appointments and organizes meetings both between ICRC officials and with outside contacts. Deals with all logistical aspects involved.

  • Shares and files documents for the management. Creates electronic and paper files for the management, feed them with relevant documents and closes them. Put them into boxes at the end of each period and keeps an updated inventory.

  • Receives or supervises the reception of visitors having appointments with the management and helps to organize receptions and other events at which protocol must be observed.

  • Carries out and supervises secretarial tasks (filling, photocopying, mailing, correspondence with Geneva and with sub-sites, ordering supplies, etc.)

  • Upon request, updates the organization charts and lists used in the delegation or ensures that it is done by the unit in charge for.

  • Participates in the organization of visits by donors and other major figures.

  • Organises briefing for new-comers and debriefing for outgoing delegates.

Information management:

  • Under the supervision of the Executive Assistant & IM Officer:

  • Ensures that all electronic documents sent to the delegation teambox and all paper document received is shared with concerned staff members.

  • Updates general information in the reference tools (databases or others).

  • Ensure that users know about the intranet's features.

  • Act as account manager.

  • Is the relay of policies/guidelines/directives from the SDT_IM division.

  • Ensures that users understand the need for changes and supports these changes.

  • Explains, applies and ensures application of the procedures for intermediary archiving of electronic and paper documents; shoulders responsibility for the application of intermediary archiving procedures within the delegation and ensures their processing; ensures compliance with the rules on archive preservation (storage room).

  • Briefs systematically all new staff on information management and organizes regular training or information sessions

Training and support – Areas of expertise (correspondence, ICRC protocol, use of standard computer technology, document security and compliance with visual identity rules)

Under the supervision of the Executive Assistant & IM Officer:

  • Briefs systematically all new staff on above-mentioned subjects, trains regularly all users and ensures compliance with rules and procedures.

  • Trains the unit and sub-site(s) assistants (or any other person in charge) and supervises them in the application of related procedures.

  • Makes sure that all staff know and apply ICRC rules regarding correspondence and ICRC protocol; proposes solutions in cases of contradiction between the rules and local practices; ensures that all correspondence concerned by these rules that leaves the delegation is validated by the qualified person; knows the rules regarding signatures and ensures that these rules are applied by all staff in the delegation.

  • Keeps her knowledge and skills up to date on standard computer technology (e-mail, information-sharing, records-management, intranet, etc.), Informs users on new information management tools.

  • Ensures that proper procedures for protection/use/storage of sensitive office supplies (ICRC stamps, seals, letterhead stationery, etc.) exist and are complied with.

  • Makes sure that the letterhead stationery, business cards, envelopes, etc. comply with the applicable visual identity rules.

Replace the Receptionist when she is absent:

  • Under the supervision of the Executive Assistant & IM Officer:

  • Receives visitors and manage visitor’s badges

  • Answers and redirect incoming calls, take messages

  • Updates delegation phone list

  • Manages incoming and outgoing professional mails (bordereau)

  • Registers all incoming mails from external contacts

ADDITIONAL DUTIES

  • Ensures the follow up of all messages and correspondence related to the work, in relation with the concerned interlocutors and/or departments;

  • Is aware of the delegation’s objectives and has a good knowledge of the Movement and other interlocutors relevant to the position;

  • Collects and shares information so as to improve the ICRC’s understanding of the environment, humanitarian trends and responses when relevant;

  • Represents the ICRC in an appropriate way during activities, meetings and in the field and avoids any activity that may reflect negatively on the ICRC’s image;

  • Takes responsibility of own professional learning and development;

Job Requirements

  • University degree or professional diploma

  • 3 years’ work experience in a similar field

  • Fluent in written and spoken English

  • Very Good computer skills

  • Capacity to apply ICRC rules and procedure 

How to Apply

Applicants shall submit their electronic CVs and cover letter through this LINK

Application deadline: August 26, 2023

Women applicants and persons with disabilities are highly encouraged to apply.

Please note that only short-listed candidates will be contacted at all stages of the selection process

Fields Of Study

Business

Related Jobs

31 minutes left

Forward Logistics Technologies

Call Center Agent

Call Center Representative

time-icon

Full Time

2 - 3 yrs

1 Position


Bachelor's Degree in Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Handle inbound and outbound calls related to shipment inquiries, order status, and delivery updates - Track, trace, and monitor shipments in real time - Communicate with drivers, warehouse staff, and operations teams to ensure timely deliveries - Resolve customer complaints, delays, and logistics-related issues professionally - Create and update customer records and shipment data in the system - Provide product, service, and process information to customers - Escalate complex issues to the supervisor or logistics team when necessary - Maintain call logs and follow standard operating procedures (SOPs) Required Skills: - Good knowledge of shipping processes, delivery cycles, tracking systems, and logistics terminology - Strong communication skills (verbal and written - Good computer skills (CRM systems, tracking software, MS Office)

Addis Ababa

31 minutes left

Forward Logistics Technologies

Office Assistance to the CEO

Office Assistant

time-icon

Full Time

2 - 5 yrs

1 Position


Bachelor’s Degree in Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Manage the CEO’s calendar, appointments, and travel arrangements - Coordinate meetings, prepare agendas, and take meeting minutes - Draft, proofread, and format documents, reports, and presentations - Screen calls, emails, and communication on behalf of the CEO - Assist in planning company events, meetings, and executive activities - Maintain office files, documents, and confidential records - Handle follow-ups, reminders, and action items to ensure smooth workflow - Liaise with internal departments and external stakeholders - Perform general office duties and administrative support as needed Required Skills: - Excellent written and verbal communication skills - Strong organizational and multitasking abilities - High proficiency in MS Office (Word, Excel, PowerPoint) and digital tools - Ability to maintain confidentiality and work under pressure

Addis Ababa

31 minutes left

Global Insurance Company

Underwriting Department Manager

Underwriting Officer

time-icon

Full Time

8 - 10 yrs

1 Position


MA or BA Degree in Management, Marketing Management, Business Administration or in a related field of study with relevant work experience, out of which 3 years in Managerial position preferably in Underwriting Manager.

Addis Ababa

31 minutes left

Ahadu Bank

Branch Manager I

Branch Manager

time-icon

Full Time

7 yrs

1 Position


Bachelor's Degree in  Banking & Finance, Accounting, Management, Economics, Business Administration or in a related field of study with relevant work experience, out of which One (1) Year as Customer Services Manager or equivalent role.  

Arbaminch

31 minutes left

Wass Insurance S.C

Operation Director

Operation Director

time-icon

Full Time

10 yrs

1 Position


Master's or Bachelor's Degree in Business Administration, Accounting and Finance, Management, Marketing or in a related field of study with relevant work experience, out of which 6 years for BA and 4 years for MA in managerial position

Addis Ababa

31 minutes left

Nib International Bank S.C

Facility Management Officer

Facility Manager

time-icon

Full Time

4 yrs

1 Position


BA Degree in Business Administration, Management, Economics or in a related field of study with relevant work experience, out of which 2 years as Associate Facility Management Officer or other equivalent related job positions.

Mekelle