Job Expired

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M-PESA Sales supervisor

Leapfrog Software Technology Africa PLC

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Business

Marketing Management

Addis Ababa

3 years

1 Position

2023-08-16

to

2023-08-22

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Marketing Management

Full Time

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Job Description

Leapfrog Software Technology Africa PLC is a Safaricom authorised distributor. We are looking for an experienced Sales supervisor for our M-Pesa product and services.

Job Type: Permanent

Address: Gelan/ Kera

To be responsible for offering the best possible customer experience via face-to-face interactions as well as telephonic interactions with both potential and existing customers.

The Sales supervisor is required to conduct sales out in the field and target new customers for the company as well as maintain existing customers. He/she must conduct calls and face-to-face meetings with customers daily, build and maintain customer relationships, travel within sales territory to meet customers and educate customers on how our products/services can benefit them.

The role of the Sales Supervisor is of utmost importance where immense care and commitment must be shown at all times during duty. To support the company in achieving world-class standard and recognition, the Sales Supervisor must display excellent social skills and professionalism during interaction with customers and staff members, whilst always protecting company brand image. 

Responsibilities and Duties: 

The main daily duties and responsibilities of the Sales Executive are outlined below: 

  • Meet personal and team sales targets 

  • Maintain customer list (for assigned routes or self-taken customers) with updated information.

  • Submit Sales Executive Daily reports to management 

  • Check all previous Day's DSR for assigned routes - call customers who didn't take service - submit feedback 

  • Check Daily Cancelled Customers received and meet customers to re-stablish service 

  • Check, update and submit 'Shifted Customers Report' 

  • Handle customer complaints professionally and report to management 

  • Monitor competitors, new products and market conditions 

  • Submit management with verbal/written reports on customer requirements, issues, interests and potential to target new areas and provide services 

  • Monitor customer performance and support accordingly to keep our product at all of our POS.

  • The tasks are not restricted to the tasks above and he/she will be required to perform other duties as and when suitable for the company.

Job Requirements:

  • Bachelor's Degree in Marketing Management or in a related field of study

Experience:

  • 3 years in a similar role

How to apply:

  • Interested and qualified applicants can send their CV via email: amanuel.abebe@ezi-tech.com until five working days and please do not forget to write the title you are applying for.

Fields Of Study

Marketing Management

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