• Customer Service Manager II Improving customer service experience, create engaged customers and facilitate organic growth. Taking ownership of customers issues and following problems through to resolution. Setting a clear mission and deploying strategies focused towards that mission.

Job Requirement

• Qualification: MBA/MA/BA Degree in Management, Business Administration, Accounting and Finance, Economics or related fields

• Work Experience: 3/4 years’ General Work Experience of which 1 year as Manager Banking Operation Management I, CSM I, Senior Customer Service Officer –Cash II or equivalent

Job Grade: XI

Work place:

1. Branches Under North Finfinne District (Aleltu,Degem,Wera Jarso,Jida, Lega Tafo,Sululta,Mendida, &Wuchale branches),

2. Branches Under East Finfinne District ( Finfinne and Gelan Branches),

3. Branches Under West Finfinne District (Burayou, Dendi,Ambo,Bako, Inchinni, Gefersa Nono, Meta Robi, Oda Bisil, Sayo, Kote Kutaye Branches),

4. Branches Under South Finfinne District (Dawo, Dilalla,Geresu Dhuki, Seden Soddo, Tole, Tulu Bollo,Woliso & Wonchi Branches),

5. Branches Under Adama District (Arsi Robe, Bokoji, Ego, Hetosa, Meki, Modjo, Sagure &Torban Obo,Adama,Asela & Munesa Branches),

6. Branches Under Jimma District ( Chora, Gomma,Jimma,Limu Kosa,Mana,Nono Benja,Seka &Chokorsa Branches),

7. Branches under Dire Dawa District (Harar, Bedessa, Charchar Branches).

How to Apply

Only short listed candidates will be contacted.

Submit your CV along with your application letter in person to Siinqee Bank's Talent Acquisition & Onboarding Directorate, 2nd floor, Kazanchis, Oda Tower, For further information contact Tel. +251115571135

End date : August, 30, 2023