Job Expired
Guest Service Officer
Hyatt Regency Addis Ababa
Hospitality
Hospitality Management
Addis Ababa
2 years
1 Position
2023-08-25
to
2023-09-03
Hospitality, Food Service and Tourism Management
Tourism and Hotel Management
Full Time
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Job Description
Meets and greets all guests and assists with registrations.
Ensures the strict control of room keys.
Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
Responsible to provide an excellent and consistent level of service to your customers.
Responsible to contribute to the smooth and efficient running of the reception within the rooms division.
Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Maintains positive guest and colleague interactions with good working relationships.
Job Requirements
Relevant Bachelors' Degree or Diploma in Hospitality, Tourism Management is advantageous.
Minimum 2 years' work experience in hotel operations.
Good customer service, communications and interpersonal skills required.
Good performance in current position and good attendance record
How to Apply
Interested and qualified applicants are requested to apply only through THIS LINK
Upload updated CV and application letter
Only shortlisted applicants will be contacted
Fields Of Study
Hospitality, Food Service and Tourism Management
Tourism and Hotel Management
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