Summary:

Based in Addis Ababa, the Clinical Program Associate in close coordination and supervision with the CPD provides support and coordination of the CVT Ethiopia interdisciplinary team Director. 

S/he is responsible for assisting in the promotion of efficient and collaborative decision-making across disciplines and field-sites, standardized implementation of supervision structures and management policies, and equitable, realistic workload distribution. 

S/he provides coverage to the Clinical Program Director in:

• Attending matters of the programs while the CPD is focusing or traveling to one of them, including helping in the development, implementation, and compliance, 

• Representing CVT externally (donors, national actors and partner agencies) in his/her absence or in his/her coordination.  

• Reviewing the reporting and follow up of the clinical activities. 

• Coordinating with the Administration, Risk Management and Monitoring and Evaluation departments for the implementation and follow up of the clinical activities.

S/he generates plans for the implementation and follow up of the clinical activities in the programs in close coordination with the Physiotherapy and Psychotherapy Trainers and under the supervision and review of the Clinical Programs Director and the Clinical Advisors. 

S/he provides feedback and proposes ways of action to the clinical leadership and the field management team to strengthen accountability structures across the clinical team. 

S/he enhances interdepartmental collaboration through coordination with the field management team.  The Clinical Program Associate acts as the organizational representative at Addis-level technical meetings when assigned by the Clinical Programs Director or in her/his absence and works to build collaborative relationships between CVT and donors, national actors, and partner agencies (national or international).

Organization:

CVT is an international nonprofit dedicated to providing trauma healing services to survivors of war and other violations. CVT works toward a future in which these violations cease to exist and victims have hope for a new life. We are headquartered in Minnesota, USA with offices in Africa and the Middle East. We work locally, nationally and internationally through programs that provide trauma rehabilitation, conduct technical assistance and capacity building to human rights activists, civil society organizations, and local service providers around the world who can prevent and treat gross human rights abuses, and advocate for human rights and an end to gross human rights violations. 

Job Responsibilities:

30% Clinical Team Assistance

• Support productive and cohesive teams of clinical professionals in the field sites:

• Generate implementation plans for clinical activities in coordination with the CPD, the CA and the Psychotherapist or Physiotherapist/Trainers and follow up on the progress.  Reports to the CPD its findings and helps to find solutions to eventual problems of implementation.

• Work closely with the Clinical Programs Director in his/her coordination with Human Resources Manager, Zonal Managers and Country Director to ensure adherence to CVT Ethiopia policies, procedures, systems guidelines and values.

• Serve as role model and encourage best practices in staff well-being.

• Supports the Clinical Programs Director in generating staff support structures for CVT Ethiopia teams, including planning, coordinating and following up on the coordination of staff care activities, and monitoring the need for and quality of staff care programming.

• Participate in the hiring, orientation, and training of new local staff clinical members, as applicable.

30% Clinical Program Support

• Ensure achievement of clinical program goals, coordinate workflows, implement policies and practices, and facilitate communication across the team  

• In partnership with the Clinical Programs Director, monitors quality of client care and assist in the development of policies and best practices.

• Monitor progress achieved towards program objectives and provides feedback to the Clinical Programs Director to find solutions for unmet targets.

• Provides coverage for the Clinical Programs Director in supporting Trainers to coordinate various team activities, including internal meetings, workload distribution and task allocation, leave planning, communication, and decision making.

• Assist in the designing, organization, and implementation of training and capacity building activities under the supervision of the Clinical Programs Director and the Clinical Advisors as appropriate.  

• Participates in internal committees and task forces dedicated to clinical program content and development as appropriate.

• Provides coverage in the revision of monthly, quarterly and annual reports, both internal and external, on clinical activities.   

10% Coordination and Collaboration of CVT Programs

• Promotes coordination and collaboration between CVT-Tigray, CVT-Amhara and CVT-Gambella, as well as any future CVT programming in Ethiopia.  

• Collaborates with the Clinical Programs Director to assist in clear, timely and thorough communication across clinical and administrative teams. 

• Ensure information-sharing between CVT-Ethiopia programs to reduce inefficiencies and overlap in work.

• Assists in the coordination and facilitation of annual or bi-annual regional workshops for CVT program leadership to provide joint learning opportunities as assigned by the Clinical Programs Director.

10% Coordination of Internship Program 

• In collaboration with CPD coordinate CVTs internship program. This includes 

• Coordinate with University Psychology and Physiotherapy Head of Departments and be focal person 

• Create an application process (advertisement, recruitment process, deployment) in collaboration with both Physiotherapist and Psychotherapist/Trainers and Field HR. 

• In collaboration with field teams organize mentors for each intern to ensure adequate coaching and mentoring 

• Monitor intern performance development with field teams 

• At the end of internship support field team to ensure completion of internship evaluation 

• Meet with HODs to share end of completion evaluation 

10% Staff care and wellbeing 

• Monitor staff care and wellbeing practices in country for CVT staff 

• Based on availability, respond to IPs requests for group support and crisis support

5% Partner Relations and External Relations 

• Contribute to the development of productive and strategic in-country relationships in order to facilitate achievement of broad program and clinical goals.  Assist and provide coverage to the Clinical Programs Director representation in coordination forums and external training activities as assigned.

5% Other Duties: 

• Participate in other program and organization-wide activities, meetings and trainings.

• Perform other duties as assigned.

General conditions

• Maintain neutrality regarding any sensitive issues such as religion, ethnicity, disability, minority or political affiliation.

• Strong commitment to serve beneficiaries of CVT’s project regardless their religion, gender, minority affiliation or ethnic/political background.

• Is strictly committed to respect CVT’s confidentiality policy and refrain from using any information that s/he will know about a client outside of CVT.

• Will not approach (potential) beneficiaries for their involvement in non-CVT activities without prior approval of CVT supervisor.

• Keep absolute confidentiality on all information managed. Obligated to report any information to the supervisor when the security of CVT staff and/or of CVT beneficiary might become an issue.

• This job profile can be adapted and changed according to the evolution of CVT activities.

• CVT has a zero tolerance to Sexual Exploitation and Abuse of beneficiaries. Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility and all staff are required to adhere to the Code of Conduct, that enshrines principles of PSEA, always (both during work hours and outside work hours).

Terms of Employment: the contract is effective from October 2023 through July 2024 with possibility of extension. 

Number of Individuals Recruited: One (1)

Reports To:  Clinical Programs Director (CPD) and Country Director (CD)

Grade:   6

Last Reviewed:  August 2023

Job Requirements

Qualifications:

• Required education, experience, certificates, licenses or registrations

• Advanced degree in Psychology, Counseling, Social Work or related field.

• Minimum of 1-2 years of management experience within an international healthcare setting including administrative and clinical supervision of staff.

• Minimum 1 year leadership experience as an organizational representative in an international, interagency humanitarian setting.

• Capacity building experience, including conducting in-person and remote training, developing high quality training material.

• Experience working in a trauma treatment context internationally and in humanitarian contexts.

• Internal candidates: At least two years as a Counseling Supervisor at CVT or equivalent.  Experience or competencies in managing and supervising mental health staff required.   

Competencies (Knowledge, Skills and Abilities)

• Understanding of and experience implementing culturally appropriate interventions, including individual, group and community-based approaches for people who have experienced torture, war trauma, forced displacement and/or chronic stress. 

• Demonstrated capacity for coordination, organization skills, follow up and professional communication in interdisciplinary teams. 

• Desired experience in capacity building and training

• Demonstrated knowledge in Trauma-Informed care and staff wellbeing practices.

• Demonstrated success in working on interdisciplinary treatment teams.

• Demonstrated success developing systems and processes that promote quality of care to clients.

• Excellent written and interpersonal communication skills.

• Skilled at proposal and report writing, coordinating reporting teams and reviewing reports.

• Demonstrated flexibility to adapt to changing program requirements, client needs and political climate. 

• Ability to work independently and as part of a diverse team.

• Experience acting as an organizational representative, including liaising with donors, contractors, government officials and representatives from other agencies in a bilateral or large-scale meeting context.

• Demonstrated success in project management, including managing multiple and competing priorities, coordinating individuals and teams, developing processes, and change management.

• Commitment to human rights.

• Demonstrated flexibility to changing context, program needs and requirements

• Working knowledge of Microsoft Office suite (Outlook, Word, Excel, PowerPoint)

• Fluent in English. Proficiency in Amharic, Tigrinya or Nuer desirable.

• Supervisory Responsibilities:  The Clinical Program Associate does not have supervisory responsibilities.  However, it works in close coordination with the Clinical Programs Director and provides coverage while away or during visits to the field, therefore at times it can delegate tasks to the Psychotherapist-trainers  

• Internal Collaboration: (Associate) Psychotherapist/Trainers, (Associate) Physiotherapist/Trainers, Psychotherapist/Trainers, Zonal Managers, M&E team, national clinicians and program staff, HR Manager, and Country Director, (HQ) International Services Program Team, Research Department.

• External Collaboration: Beneficiaries, other service providers in the field, referral partners, universities, members of MHPSS Working Group meeting, donors, and funders.

Work Environment: 

• Under normal conditions, work will be completed in an office environment with frequent visits to field program sites where amenities may be limited.

• Remote working from home when necessary due to security/public health conditions or other reasons

• Time spent on the computer is approximately 60%

• Regular work week is Monday through Friday

• Physical Demands: While performing the duties of this job, the employee is regularly required to talk, see and hear. The employee frequently is required to sit and stand for up to 2 hours; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift supplies, of 15kg and climb up to 5 flights of stairs.

• Travel: Ability to travel to a variety of locations on a regular basis. Ability to travel between 3-15 hours per week by airplane and/or vehicle, including on unpaved roads, to program locations.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

How to Apply

Please write an English letter of application stating clearly, what motivates you to apply for the above position and how your qualifications and experience are relevant to the post. Include a copy of your CV, application letter, and the names and contact information of three references. Do not bring original documents, as these will not be returned to you. Submitting false information will result in your application being disqualified. 

Please submit applications with the subject title “Clinical Program Associate” Position Application [Your Name]”: 

Addis, Gambella and Tigray: please apply in CVT Addis, Gambella, Shire Offices

EthioJobs: Please e-mail applications to CVTETHR@CVT.ORG. E-mails with attachments should not exceed a total of 1MB.  

Shortlisted candidates will be invited for a written exam and/or interview. Late or incomplete applications will not be considered. 

Closing date for applications: September 7, 2023 before 5:00pm

Exam date: written exams will be administered the weeks of September 14 and interview on weeks of September 18.

Qualified female candidates are strongly encouraged to apply.