Job Expired
Officer - ATM Services
Zemen Bank
ICT
Computer Science and Information Technology
Addis Ababa
3 years
1 Position
2023-09-01
to
2023-09-10
Computer Engineering
Information System
Software Engineering
Information Technology
Computer sciences
Full Time
Share
Job Description
Company Profile
Zemen Bank is one of the fastest growing financial institutions in Ethiopia with major blue-chip clients in its account. The Bank offers customer oriented financial services. We are a fast-moving, fast-growing financial institution seeking highly energetic individuals to join our team. We value high level of customer service excellence, integrity, diligence and teamwork. If you share these values, this is the time to join the bank.
Job Summary
The purpose of this job is to ensure the Bank serves its Customers efficiently and without interruption by properly supporting Card Banking; to follow policies and standards to review documents and solves user requests to ensure the satisfaction of Customer’s ATM experience; to develop, maintain and support knowledge directory (knowledge base) based on requests from Users; to ensure that Customer ATM related requests are addressed in a timely manner; to prepare timely reports on frequently asked questions; to support and assist users on a daily basis to solve core banking related issues; to monitor and administer the ATM services of the Bank as well as all infrastructure used for ATM banking and etc.
Additional Skills:
• Industry specific skills (products and services)
• Emotional Intelligence
• Data analysis and presentation skill
• Strategic thinking and strategic planning skill etc
Job Requirements
Qualifications/Skills
· BSc in Computer Science, Information Systems, IT, Computer/Software Engineering and other related fields.
· At least 3 years’ relevant experience with 2 years as Officer level II/III or equivalent
How to Apply
Interested applicants who meet the above requirements can submit their application letter and updated CV and credentials in PDF format by clearly stating the position that you are applying for through THIS LINK
Fields Of Study
Computer Engineering
Information System
Software Engineering
Information Technology
Computer sciences
Related Jobs
5 days left
Shayashone PLC
ERP System Support Assistant
IT Support Officer
Full Time
0 yrs
1 Position
Bachelor's Degree in Information Systems, Computer Science, Industrial Engineering, Electrical & Computer Engineering, or in a related field of study Duties & Responsibilities: - Provide hands-on assistance to factory staff in navigating the ERP system during routine operations - Guide users through key workflows across production, inventory management, quality control, and reporting modules - Address user inquiries and troubleshoot common system issues to ensure smooth functionality - Document recurring problems and identify process gaps, communicating findings to the ERP implementation team
14 days left
Anbessa Travel
Junior IT Officer
IT Expert
Full Time
0 - 2 yrs
1 Position
Bachelor’s Degree in Computer Science, Software Engineering, Information Technology or in a related field of study with relevant work Duties & Responsibilities: - Design, develop, and maintain company websites and online platforms. - Support the development and integration of AI tools and solutions. - Write clean, scalable code using programming languages such as Python, JavaScript, or similar. - Troubleshoot software and hardware issues. - Provide IT support and training to staff as needed. - Ensure system security, data protection, and routine maintenance. Required
20 days left
Hohete Tibeb Share Company
Data Analyst
Data Analyst
Full Time
2 yrs
1 Position
Bachelor's Degree in Computer Sciences, Information Technology, Statistics a related field of study with relevant work experience
about 22 hours left
Shabelle Bank
Core Banking and System Director
System Administrator
Full Time
10 yrs
1 Position
Master’s Degree in Computer Science, Information Systems, Engineering or in a related field of study with relevant work experience, out of which 5 years in a leadership position in core banking or financial services. Duties and Responsibilities: - Define and execute the roadmap for core banking systems (e.g., Temenos, Finacle, Flexcube), ensuring stability, scalability, and high availability. - Drive modernization and upgrades of legacy systems to support real-time processing, digital banking, and evolving customer needs. - Oversee the lifecycle of enterprise banking applications, including onboarding, maintenance, upgrades, and sunsetting.
about 22 hours left
Equatorial Business Group PLC
ERP Support Analyst/Junior ERP Analyst
ICT Analyst
Full Time
2 yrs
1 Position
Bachelor's Degree in Information Technology, Computer Sciences, Information Systems, Business Administration with basic IT knowledge, or in a related field of study with relevant work experience
about 22 hours left
Shabelle Bank
Core Banking Manager
Bank Manager
Full Time
5 - 7 yrs
1 Position
Bachelor’s Degree in Information Technology, Computer Science, Software Engineering or in a related field of study with relevant work experience, out of which 3+ years specifically managing core banking systems. Duties and Responsibilities: - Administer, monitor, and support the bank’s core banking platform (e.g., Temenos, Flexcube, Finacle). - Ensure high availability, performance, and security of all core banking services. - Coordinate daily operations, including end-of-day (EOD) and end-of-month (EOM) processing - Manage user access, roles, and permissions within the core banking application.