Job Expired
Principal - Customer Service & Insight Analyst
Zemen Bank
Business
Marketing and Business
Addis Ababa
5 years
1 Position
2023-09-01
to
2023-09-09
Marketing
Journalism, media studies and communication
Full Time
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Job Description
Company Profile
Zemen Bank is one of the fastest growing financial institutions in Ethiopia with major blue-chip clients in its account. The Bank offers customer oriented financial services. We are a fast-moving, fast-growing financial institution seeking highly energetic individuals to join our team. We value high level of customer service excellence, integrity, diligence and teamwork. If you share these values, this is the time to join the bank.
Job Summary
This position is responsible for providing insightful hypotheses, actionable insights, guidance, analysis, and support through data on the bank’s digital products’ performance, customer behaviour and insights to enable the business to acquire, develop, and retain customers more profitably and effectively.
Additional Skills:
· Provides data and related insights to the management team for decision support and
· Maintain the company system to provide trends and data to shape strategic decisions, commercial programs and key engagements with leaders.
Job Requirements
Qualifications/Skills:
· Bachelor's/B.Sc. Degree Journalism, Literature, Marketing, Communication Management, or any other relevant field
· At least 5 years’ relevant experience with 1 years as Senior Officer as a Professional/Expert
How to Apply
Interested applicants who meet the above requirements can submit their application letter and updated CV and credentials in PDF format by clearly stating the position that you are applying for through THIS LINK
Fields Of Study
Marketing
Journalism, media studies and communication
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