We are seeking a motivated and detail-oriented Vendor Onboarding and Training Specialist to join our team. In this role, you will be responsible for managing the onboarding process for new vendors, ensuring their smooth integration into our organization. You will also develop and deliver training programs to equip vendors with the necessary knowledge and skills to succeed in their partnership with our company. The ideal candidate will have excellent communication and organizational skills, strong attention to detail, and a passion for delivering exceptional vendor experiences.

• Manage the end-to-end onboarding process for new vendors, including gathering required documentation, verifying qualifications, and conducting vendor assessments.

• Collaborate with cross-functional teams to ensure seamless integration of new vendors into our systems and processes.

• Develop and deliver comprehensive training programs for vendors, covering topics such as online business knowledge, operational procedures, and customer service excellence.

• Create training materials, presentations, and manuals to support vendor training initiatives.

• Conduct in-person or virtual training sessions to educate vendors on our company policies, standards, and expectations.

• Monitor vendor performance and provide ongoing support and guidance to address any gaps or areas for improvement.

• Regularly assess the effectiveness of training programs and make recommendations for enhancements or modifications as needed.

• Stay up to date with industry trends and best practices in vendor onboarding and training to continuously improve our processes.

• Collaborate with internal stakeholders to identify opportunities for process improvements and automation within the vendor onboarding and training function.

• Maintain accurate documentation and records of vendor onboarding and training activities.

• Perform other relevant duties assigned by the Ecommerce Manager;

Job Requirements

•  Bachelor's degree in Business Administration, Marketing Management, or a related field.

• Relevant certifications or training in vendor management is a plus.

• Proven experience in vendor onboarding, training, or a similar role.

• Strong knowledge of vendor management principles, best practices, and compliance requirements.

• Excellent communication and presentation skills, with the ability to effectively interact with vendors and internal stakeholders at all levels.

• Strong organizational skills, with the ability to manage multiple priorities and deadlines.

• Detail-oriented with a focus on accuracy and quality.

• Proficient in MS Office suite and learning management systems (LMS).

• Ability to adapt to changing priorities and work in a fast-paced environment.

• Experience with e-learning platforms and online training delivery methods is desirable.

How to Apply

Qualified & interested applicants are invited to submit an application letter with their CV within ten consecutive working days beginning from the date of this announcement.

NB:- Interested applicants you have to apply on THIS LINK