The Senior Customer Service Officer

• Provides front office customer service support at the Branch

•  Handles account management transactions

• Respond to customer enquiries

• Handles cash and non-cash transactions and all customer requests at the branch.

Job Requirements

Educations

Bachelor Degree in Banking & Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.

Experience Requirement 

5 (Five) years of relevant experience in a Bank  

 Competencies Required

• Understands the basic mechanisms of general financial products and services.

• Good knowledge of Bank’s accounting and procedures.

• Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.

• Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system

How to Apply

Interested and qualified applicants shall apply via the following link only  CLICK HERE

Only Shortlisted Candidates will be communicated.

if you need more information, please call us on  +251115260795