The BO-IMS Engineer involves in the delivery of 8*5 maintenance service for the infrastructure of Mobile Money solution to maintain its availability, performance, and thresholds. The engineer will be responsible for executing day to day operation for all service in scope and also be available for On-call support in case there are any Critical / Major alarms that may arise.

Routine Responsibilities:

1. DB Domain

• Preform daily health check for all operators DB and investigate the problems found in checking.

• Preform the periodically database backup by NBU and investigate relevant problems. 

• Perform the DB request or changes requested by customers complied the O&M process;

• Implementation of different audits for all operators DB.

• Optimization of different operational tasks 

• Provide adhoc and temporary support to different operator as SME.

• Responsible for escalation of databases critical alarms and problems

• Escalate the trouble ticket to Third Line when region cannot solve it, and monitor it until solved

• Analysis the lack of existing DB architecture or design.

• Capable to propose the new improvement solution.

2. System Admin (OS-Storage-Backup) Domain

• Preform daily health check for all operation system and investigate the problems found in checking.

• Preform the periodically patching and upgrades 

• Preform the periodically operation system backup by NBU and investigate relevant problems. 

• Perform the operation system request or changes requested by customers complied the O&M process;

• Implementation of different audits for all operators UNIX/Linux based solutions.

• Optimization of different operational tasks 

• Provide adhoc and temporary support to different operator as SME.

• Responsible for escalation of the UNIX/Linux critical alarms and problems

• Analysis the lack of existing the UNIX/Linux architecture or design.

• Capable to propose the new improvement solution.

3. Network Domain

•          Routinely check and maintain network devices to ensure normal and stable running of network devices.

•          Configure network data or control policies based on customer and service requirements.

•          Periodically update the network topology and maintain ports information, and back up NE configuration information.

Job Requirements

5-8 year of work experience as DBA or System Admin, Mobile Money or Fintech industry experience is highly recommendedSkills or Certificate Requirements

• Preferable to familiar with all Unix flavors

• Contains required certifications

• Good knowledge in Gauss DB and other databases like Oracle, MySQL etc.

• Good knowledge of shell scripting

• Excellent working knowledge of SUSE LINUX.

• Awareness of OS hardening security 

• Good knowledge in network, Storage, Database & Application principles  

• Good ITIL Knowledge

• Strong analytical and problem solving skills

• Excellent Troubleshooting skills

Education and Major requirements

Bachelor Degree in ECE/Computer Science/ or related fields

How to Apply

All Interested and qualified applicants can apply through THIS LINK Applicants should mention the Position that they are applying for. 

If you do not meet the necessary requirements i.e. Educational and Professional, or if you graduated in an unrelated field, please do not send your applications.