About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Mercy Corps has been operating in Ethiopia since 2004. In partnership with civil society organizations, private sector, and the government, Mercy Corps Ethiopia has reached more than five million Ethiopians with interventions to save lives and build secure livelihoods. Our programs emphasize market-driven solutions, reinforce social bonds, and help communities build resilience to the impacts of climate change. Currently in six regional states – Afar, Gambella, Oromia, Somali, Amhara and South Nations, Nationalities and People’s Region (SNNPR) – Mercy Corps Ethiopia is driven by the mission to contribute the emergence of a peaceful, resilient, and prosperous Ethiopia which is inclusive of youth and women. Our strategic directions focus in promoting inclusive and dynamic markets; promoting peace and social cohesion through strengthening formal/informal governance structures and citizen engagement; improved natural resource governance; and integrated humanitarian response.

Position Title: Market System Development Specialist

Duty Station: Bahirdar, Ethiopia, with frequent travel to the target Woredas

Open Position:  1

Program / Department Summary

The Research for Innovative and Sustainable Water in Ethiopia (RISE) is a fifteen-month program that aims to explore the feasibility and suitability of public-private partnerships (PPPs) in the water sector in Amhara region, Ethiopia. The program will conduct scoping assessments to identify the opportunities and challenges of privatizing water services, such as the capacity, information, and financial status of potential local actors, the governance and legal frameworks, and the performance and impacts of existing PPPs in the water sector. The program will also provide actionable recommendations to attract private-sector engagement and disseminate the research findings to various stakeholders at the local and national levels. The program hopes to create a model that can be replicated in other regions of the country. The program will be implemented in North Mecha, Dera, and Farta Woredas of the Amhara region.

General Position Summary

The Market Systems Development Specialist will lead the market system-related assessments and activities of the Research for Innovative and Sustainable Water in Ethiopia (RISE) program. Under the guidance of the PPP Expert, the Specialist will conduct and monitor the market assessment, validate the findings, facilitate partnerships, and design pilot activities. The Specialist will work with the project team to assess employment opportunities under various PPP models, especially for youth, and to leverage investment from both private and public sectors. The Specialist will also contribute analytical thinking and innovative approaches and support the integration of market-driven programming across Mercy Corps Ethiopia.

 Essential Responsibilities

• Conduct a comprehensive market assessment of the water sector in Amhara region, using participatory and inclusive methods, such as stakeholder mapping, value chain analysis, market system analysis, and business model analysis.

• Identify and prioritize the key market constraints and opportunities for PPPs in the water sector, such as demand and supply gaps, enabling environment factors, access to finance, quality standards, customer preferences, etc.

• Validate the market assessment findings with relevant stakeholders, such as local service providers, local governments, financial institutions, water users associations, community members, etc.

• Facilitate partnerships between public and private actors in the water sector, using market facilitation techniques, such as brokering, coaching, mentoring, co-investing, etc.

• Design pilot activities to test and demonstrate the feasibility and suitability of different PPP models for the water sector, such as management contracts, lease contracts, concession contracts, etc.

• Monitor and evaluate the pilot activities using appropriate indicators and tools, such as output tracking tables, outcome harvesting sheets, feedback surveys, etc.

• Provide recommendations for scaling up or replicating successful PPP models in other regions or contexts.

• Disseminate the research findings and recommendations to various stakeholders at the local and national levels, using effective communication channels and formats, such as reports, presentations, workshops, webinars, etc.

• Advocate for the adoption of best practices and policies for PPPs in the water sector among relevant decision-makers and influencers.

• Coordinate and collaborate with Mercy Corps staff, partners, consultants, and other relevant actors to ensure the quality and timeliness of the research activities and outputs.

• Support the integration of market-driven programming across Mercy Corps Ethiopia by sharing learning and experience from the RISE program.

• Contribute analytical thinking and innovative approaches to address complex market system challenges in the water sector.

• Perform any other duties as assigned by the supervisor.

Gender, Equality, Diversity, and Social Inclusion

• Understand and be aware GDI related priorities of the country office and contribute to the realization of priorities (continually work to understand and be aware of the gender diversity and inclusion priorities of the country office and contribute to the execution)

• Promote gender equal and inclusive workplace culture in day-to-day interaction with team members, partners, and program participants.

Accountability to Beneficiaries 

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.

• Team members are expected to conduct themselves professionally and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.

Influence and Representation

• Identify, build, and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments, and other stakeholders.

• Communicate effectively to ensure overall project targets and donor obligations are met.

Security

• Ensure compliance with security procedures and policies as determined by country leadership.

• Proactively ensure that team members operate in a secure environment.

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Job Requirements

Knowledge and Experience

• Educational background - Degree in water engineering, economics, business, marketing, or a related field (master’s degree preferred).

• Technical knowledge -  Demonstrated experience with similar development programs focused on the research of market systems development, including improving water services, with experience in Ethiopia.

• Understanding and experience in a cultural context – Demonstrated working experience in the Amhara region, preferably in leading market-based WASH programs implementation or research activities

• Language skills - Fluent English and Amharic are essential.

• Facilitation skills - Creating and maintaining a conducive and participatory environment for the group process, using appropriate methods and tools to engage the participants, encourage dialogue, and foster collaboration. Understanding of participatory methodologies for project design, implementation and evaluation.

Success Factors

The ideal candidate will have a strong curiosity for understanding and working effectively within the complex cultural, political, security, and social environment of Ethiopia. He/she will be an excellent communicator, multi-tasker, and able to work in ambiguous situations. He/she will be a tolerant and flexible individual able to work in difficult and stressful environments and follow procedures. He/she will have a good understanding of the roles that different data technologies play in high-quality MEL and how different datasets should be leveraged to provide information specifically needed for decision-making in different Ethiopian contexts. The successful candidate will be focused on team building and capacity-building of national staff, be a strategic thinker, have strong skills in design monitoring and evaluation of development programs, and maintain a sense of humor.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

 Equal Employment Opportunity

 Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

 Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Living conditions / environmental conditions

The position is based in the Dollo Ado Field office, and it requires up to 60% travel to the target woredas. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves professionally and respect local laws, customs, and Mercy Corps policies, procedures, and values at all times and in all in-country venues. Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer, regardless of background. We are committed to creating an inclusive environment.

How to Apply

All qualified individuals are invited to apply for the advertised position. All applications, including a CV, three references, and all applicable official papers, must be sent electronically.

Only candidates that are shortlisted will be acknowledged and called for interviews.

“Mercy Corps is an equal opportunity employer, promoting gender, equity and diversity. Qualified female and young candidates are strongly encouraged to apply. We are committed to empowering women and youth.”

DEADLINE FOR ALL APPLICATIONS: October 4, 2023, 4:00 PM

Applicants Must fill out their Information through the link: CLICK HERE