Under the direct supervision of the Chief of Mission, and the technical supervision of the Senior Staff Welfare Officer in Geneva and close coordination with relevant units in Ethiopia (Country Office and Special Liaison Office in Addis Ababa) as well as the Regional Office, the successful candidate will be responsible for the implementation of the staff welfare activities in IOM Ethiopia.

Position: Staff Counsellor

Deadline: October, 09/2023

Core Functions / Responsibilities:

1. Provide psychological counseling and support, confidential one-to-one and group sessions, to staff members and dependents.

2. Conduct psychosocial risk assessments in the workplace and help, as appropriate, to address highlighted issues.

3. Suggest to the CoM and relevant stakeholders, improvements for the effective implementation of the UN Mental Health Strategy in the Country Office

4. Participate in and, when required, coordinate Staff Welfare responses to emergencies and critical incidents; liaise with the Senior Staff Welfare Officer in case of complex emergencies requiring a coordinated response; ensure that Country Office security plans include provisions to provide for the psychosocial needs of staff during emergencies and following critical incidents;

5. Develop and provide training to all staff on relevant topics including stress management, emotional processing, dealing with critical incidents, well-being; provide targeted training to managers to increase their knowledge and skills to create a supportive working environment and increase awareness of mental health

6. Produce psycho-educational material for dissemination

7. Work with colleagues to develop preventative initiatives (e.g. preparing for critical incidents).

8. Offer managerial consultations to address specific needs on request and/or to explore avenues of enhancing humanitarian staff well-being and mental health in accordance with the UN Mental Health Strategy

9. Collaborate with colleagues in UN/INGO staff in relevant units (e.g. UNDSS, Staff Welfare, Human Resources, etc.)

10. Identify and liaise with local regional mental health resources that can be used for referrals or in times of crisis; refer staff members who are in crisis and require emergency psychological and/or psychiatric support to appropriate external providers.

12. Ensure that reports and other administrative duties are carried out by a professional standard; develop tools for data collection, analysis, monitoring and reporting mechanisms at the Country Office level, maintain records and produce regular reports; keep the Senior Staff Welfare Officer in HQ updated on numbers and statistics of services provided in the Country Office.

13. Participate in Staff Welfare meetings and activities (monthly group supervision, team coordination meetings, team retreats, etc.)

14. Undertake duty travel to very challenging areas when necessary.

15. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Clinical Psychology, Counselling, Social Work or a related field from an accredited academic institution with five years of relevant professional experience; or

• University degree in the above fields with seven years of relevant professional experience.

• Be eligible for licensing/accreditation in the country of training or residence.

Experience

• A minimum of five years of professional experience in the field of mental health is required;

• Experience with other UN Agencies, International Humanitarian Organizations or Employee

• Assistant Programs considered essential; demonstrated familiarity with the impact of working conditions of humanitarian workers on their well-being;

• Experience of working in hardship duty station or providing counseling services to staff working in very difficult and hazardous environments desired.

Skills

• Excellent communication and writing skills

Languages

• IOM’s official languages are English, French, and Spanish.

• For this position, fluency in English is required (oral and written). Working knowledge of other UN languages is an advantage.

• Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database

(https://whed.net/home.php).

Required Competencies:

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

• Courage: Demonstrates willingness to take a stand on issues of importance.

• Empathy: Shows compassion for others, and makes people feel safe, respected and fairly treated.

Core Competencies – Behavioural Indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action-oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – Behavioural Indicators level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.

• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.

• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.

• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.

• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

• Internationally recruited professional staff are required to be mobile.

• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

• This selection process may be used to staff similar positions in various duty stations.

• Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

• The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

• Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system using the below apply button CLICK HERE by 09 October 2023 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to: www.iom.int/recruitment

No Fees: IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.