Job Expired

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Junior Customer Service Officer

Pave Logistics and Trading PLC

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Engineering

Engineering Management

Addis Ababa

0 years

2 Positions

2023-10-09

to

2023-10-19

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Engineering Science

Full Time

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Job Description

BASIC FUNCTION/GENERAL:

Under the direct supervision of the Customer Service division head he/she exhaustively manages the flow of import/export with the customer. Keep record information on Pave database to substantiate his/her work & Identify Delayance problems and report to clients.

DUTIES AND RESPONSIBILITIES

  • Ensure that necessary information is filled to the system,

  • Update information about, every status of each transaction by contacting branches, Drivers, & clients by using the communication channel of the company.

  • Follow Document dispatch of branches /for transit purposes,

  • Receive  export   orders (SI) from client & make sure full document is collected timely

  • Collect seals & containers from shipping companies,

  • Follow and make sure the trucks arrive to port and catch the schedule /vessel,

  • Send export container  delivery documents and report to the customer,

  • Record and report trucks' arrival departure delay and detention with core,

  • Report any operation difficulties to superior timely Compliance or adhere to internal regulatory rules, regulations, policies & procedures,

  • Cooperate with other internal departments as required,

  • Prepare and submit weekly, monthly, and quarterly reports to the operation manager,

  • Discharge all assignments given & instructed to do by his/her superior,

  • Perform other related duties as required 

Demanded position - 2

 Salary- As per the company scale 

                - Additional benefits 

                - Limited health coverage  

Job Requirements

  • Bsc Degree in Engineering 2022 and 2023 graduates only

  • Above 3.00 CGPA             

  • Willing to work in the logistics industry                           

  • Excellent written and verbal English communication skill (Mandatory) 

  • Excellent organization and time management skills

  • Excellent customer service skills with the ability to build appropriate professional, friendly and accessible relationships with people who use the service.

  • Team Player 

  • 0 years of work experience

How to Apply

Interested applicants who fulfil the above requirements can apply through the following FORM

NB: Make sure to fill out the form carefully as it is our primary source to make the shortlisting

Fields Of Study

Engineering Science

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