JSI is a US-based public health nonprofit organization dedicated to providing high-quality technical and managerial assistance programs throughout the world. In Ethiopia, JSI has been working to improve health outcomes for more than 25 years, implementing more than 60 projects and working in every region. JSI has historically managed a large portfolio of projects focusing on the quality, and equity in access of, RMNCAH services, primary health care (PHC) including community health program, digital health, health information systems (HIS), supply chain management, public health emergency responses, and social and behavior change.

 Activity Overview

USAID Quality Healthcare Activity (QHA) aims at improving health outcomes through improved readiness of health facilities to deliver quality reproductive, maternal, newborn, child, and adolescent health (RMNCAH) services, increased management and accountability for quality service delivery, and restoration of services in health facilities in conflict-affected areas. QHA's strategies and implementation approaches will help Ethiopia's government build responsive, resilient, and sustainable public and private healthcare systems. QHA will cover urban and peri-urban primary health care units (PHCU) and referral health facilities in select regions and woredas. The Activity, through funding support from USAID, will be implemented by JSI in collaboration with the Institute for Healthcare Improvement (IHI), MSI Reproductive Choices (MSI), Project HOPE, and Network of Ethiopian Women's Associations (NEWA) for five years (May 01, 2023 - April 30, 2028)

 Role Summary

IT specialist is responsible for ensuring that the company's IT infrastructure and systems are running smoothly and efficiently. S/He is responsible for installing, configuring, and maintaining computer hardware and software, as well as troubleshooting and resolving technical issues. S/He also plays a key role in implementing new IT solutions to meet the QHA’s changing needs.

Key Responsibility 

• Installing and configuring new hardware and software,

• Maintaining and updating existing hardware and software

• Troubleshooting and resolving technical issues for users

• Providing technical support to users via email, phone, or in person

• Develop and implement new IT solutions to improve the organization's efficiency and productivity

• Implement and maintain IT security policies and procedures

• Provide training to users

• Develop and implement IT policies and procedures

• Maintain the organization's IT infrastructure, including: Networks, Servers, Databases and Security systems

• Manage IT assets

Job Requirements

• A bachelor's degree in computer science, information technology and have at least five years of experience in an IT support role.

• Certifications: IT certifications such as CompTIA A+ and Cisco Certified Network Associate (CCNA) are plus

• A good understanding of USAID rules and regulations;

• Excellent communication and interpersonal skills to form effective working relationships at all levels;

• Excellent interpersonal skills and ability to work well in a large team;

• Demonstrated fluency in written and oral English is required.

• Ability to work independently, solve problems and follow-up

• Speaking of more than one local language is a plus 

How to Apply

Interested applicants who met the minimum requirements should send and apply through THIS LINK.  please submit your application letter with your CV in English detailing your experience and skills that are relevant to the post.

Please do not attach copies of your transcripts, academic degrees or recommendation letters with the application. You will provide them upon request.

JSI/WEI is a child-safe organization, and the safety and well-being of children is a priority of our organization. We have robust recruitment procedures to ensure that all staff are suited to work with the children served by our programs.

JSI/WEI is an Equal Opportunity, Affirmative Action Employer committed to workplace diversity. We are committed to providing equal employment opportunities for all qualified applicants and employees without regard to age, race, color, national origin, ancestry, creed, religion, gender, disability, marital status, sexual orientation, sexual preference, genetic information, political affiliation, or protected veteran status in any employment decisions. M/F/V/D