Edomias International Plc. is the Premier Human Resource solutions provider in Ethiopia serving clients for more than 15 years.

We provide a full range of cost-effective Human Resources solutions to help organizations take their business to the next level.

Applicants are invited from young and dynamic professionals aspiring for a bright career, to join us in the Operations Support Manager position.

Main Duties & Responsibilities

• Converts the checklists for on-boarding of a new client into action plan

• Activities on the action plan are on track (no delays, rather ahead of schedule)

• The reporting qualities are up to  internal expectations and the standards as required by the client (timely, completeness, no rework)

• Proper documentation of reports, data, minutes, directives , etc. pertinent to operational activities (soft and hard copies)

• Avoid undue wastes (related to hiring, termination)

• Insures the  demands and requests of the client are received and implemented correctly

• Escalates and calls for corrective actions when activities lag behind schedule

• Analyses business feasibility at client and contract level

• Monitors compliance to the obligations under contracts

• Coordinates the resolution of complaints from the client (or staffs serving the client)

• Checks incoming and outgoing reports for correctness and completeness

• Contribution to the continuous operational improvements   

• Contribution to business continuity (retention of clients, promotion of company image, attraction of new clients etc.)

Job Requirements

Qualification and Skill required:-

• Bachelor Degree in Management, Economics, SCM or related business fields and 7 and more years of experience in relevant profession.

• Experience working in a cross-cultural setting.

Additional Skills:-

• Able to oversee multiple tasks, prioritizing and delegating as required.

• Good inter-personal and conflict resolution skills

• Excellent English and Amharic  communication skills

• Competencies in data entry, analysis, and management

How to Apply

Submit your CV along with your application letter via email: info@jobsinethiopia.net by clearly marking the Job Title “Operations Support  Manager” For further information contact Tel. +251115573987

Efficient Professionals willing to take giant stride along with the Group are invited to apply within 10 days after advertisement.

Only short listed candidates will be contacted.