This position is responsible for managing local and international payment card gateways, and payment card acceptance.

Major duties of the Manager, Card Payment Services

●     Manage ATM and POS configuration from switch end as well terminal level

●     Administer the proper operation of ATM and POS switches /servers.

●     Monitor and Administer the Bank's ATM and POS activities including preventive and corrective maintenance of ATM (Software and hardware level) and

●     Maintain, monitor and follow-up Sparrow POS switched/Server

●     Configure and maintain of POS Merchants in Sparrow POS server

●     Ensure end to end (switch –terminal) service continuity

●     Manages interbank transactions’ routing that occurs through ATM and POS terminals

●     Monitor transactions run on ATMs and POS terminals and analyse the impact

●     Provide technical support of ATM and POS deployment

●     Provide technical support for transaction dispute resolutions team

●     Prepare technical requirements of ATM and POS terminals

●     Perform Technical evaluation and technical inspection for ATM and POS Terminals

●     Prepares and submit activities and progress report of the Division

●     Review and submits the annual operating budget and work program of the Division and follow up proper implementation of the same

●     Evaluates the performance of staff members directly responsible to her/him

●     Perform other related duties as may be assigned by the Supervisor

●     Manage local and international payment card gateways, and payment card acceptance  

●     Provide cryptographic facilities that are required to implement key management, message authentication, and PIN encryption in real-time online environments for the card-based channels. 

●     Manage maintenance of all cards (debit; prepaid; VISA; Mastercard; and other national cards)-related information and cardholder queries and requests.

●     Administer connections of gateway Routers to the Visa; MasterCard and national networks/switches.

●     Maintain customer card details in the switch database.

●     Oversee handling of card type upgrades and downgrades in the process of reissuing.

●     Oversee preventive and corrective maintenance of card production machines, and card world production systems.

●     Manage implementation of Card banking policy and procedures, and manuals

Job Requirements

Education:

Bachelor's/ B.Sc. degree or Master’s Degree in Information Technology, Computer Science, Computer, Software Engineering, Business Information Systems, or any other relevant field

Experience:

At least 6 years relevant experience with 2 years as Section Head Level Or Manager I/C

How to Apply

Interested applicants who meet the above requirements can submit their application letter and updated CV and credentials in PDF format by clearly stating the position that you are applying for through THIS LINK