Position: Regional Risk Communication and Community Engagement (RCCE) Coordinator

Deadline: November, 10/2023

Job Summary:

The primary purpose of this position is to strengthen COVID-19 Risk Communication and Community Engagement (RCCE) and clarify information about COVID-19 Service and vaccine integration, vaccine eligibility and addressing vaccine hesitancies at the community level in collaboration with regional USAID – COVID-19 implementing Partners, Regional and sub-regional EPI coordination department, and regional coordinating bodies. This position is expected to provide adequate technical advice, regional coordination, and support to improve capacity for COVID-19 vaccine demand creation and other preventive measures at regional and community levels.

General objective:

To strengthen regional capacity for COVID-19 prevention and integration, and RCCE to impact positive social and behavioral changes on COVID-19 vaccine acceptance/uptake and other preventive practices.

Contract: Fixed term for one year

Accountabilities:

• Provide strategic leadership over the design and implementation of SBC/RCCE activities at regional COVID-19 coordination and implementing bodies.

• Support the development of a project SBC strategy and implementation plan to address COVID-19 integration and other public health emergency risk behaviors and risk factors.

• Coordinate and conduct community-level COVID-19 vaccine integration and other SBC/RCCE-focused community engagement, community conversation and joint planning activities.

• Lead the development and implementation of SBC tools and materials in the region, Zone, and woreda.

• With the support of U -HB MELR team, oversee the activity progress to ensure activities are on track to meet targets in the region.

• Coordinate and lead the SBC interagency integration and collaboration with regional bureaus.

• Develop and implement training courses on SBC/RCCE, COVID-19 integration and other capacity strengthening activities.

• Support media (social and mainstream) engagement, outreach campaigns and briefing activities

• Lead SBC trainings, review meetings, workshops, and other mandatory events in the region.

• Strengthen or establish rumors, disinformation and misinformation trucking and management systems through media monitoring, social/community listening and management systems.

• Coordinate media and med media campaigns in collaboration with Zeleman and Woreda HO.

• Collect and document lessons learned, best practices, and challenges in consultation with LME teams.

• Compile weekly and quarterly activity performance reports to the LME teams and supervisors.

• Work other SBC activities as assigned by the USAID-Healthy Behavior Director, SBC Advisors, regional technical hub leads and teams.

Applied Knowledge & Skills:

• In-depth knowledge of concepts, practices, and procedures while providing technical support for research studies.

• Development of scope of work and deliverables for partners, consultants, etc.

• Broader knowledge of quality standards

• Proficiency with database management software and online search tools is required.

• Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.

• Articulate, professional, and able to communicate in a clear, positive manner with clients and staff.

• Must be able to read, write, and speak fluent English.

• Excellent organizational and analytical skills.

• Excellent and demonstrated project management skills.

• Ability to influence and collaborate with others.

• Demonstrated proficiency with using Microsoft Office Suite required.

• Ability to analyze and interpret data, identify errors, and prepare reports.

• Ability to solve problems and implement corrective action as needed.

Competencies:

There are 31 FHI 360 development competencies, of greatest focus for this particular job will be:

• Project Management (Planning and Time Management) - Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Break down work into steps, schedules, task/people assignments. Marshals people, time, and resource efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.

• People Management (Making Others Great) – Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicits feedback monthly at the very least. Helps establish compelling development plans. Assigns responsibility and accountability for tasks/decisions. Monitors process, progress, and results. Creates a climate in which people want to do their best.

• Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization need in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.

• Employees are expected to possess or have high potential for the development of these three fundamental competencies.

Problem Solving & Impact:

• Works on problems of moderate to complex scope that require review of various factors.

• Exercises good judgment in selecting methods and techniques to determine appropriate action.

• Decisions may cause delays and affect a work unit or area within a department.

• Identifies and raises issues to senior technical staff

• Networks with key internal and external personnel.

• Decisions may cause delays or failure to achieve results that impact departmental goals.

Supervision Given/Received:

• Determines methods and procedures on new projects and assignments.

• Serves as team lead and may mentor other lower-level personnel.

• May supervise junior-level staff.

• Typically reports to an Associate Director/ Director.

Education:

• BSc in Public Health/Nursing, Education, Sociology, Psychology, Health Education, and promotion with a master’s in public health; Behavioral sciences; Social Psychology or Health Education and Promotion or related fields from an accredited institute. Training in SBC or RCCE is mandatory.

• Project Management (PM) Certification is preferred.

Experience:

• Minimum 6 years work experience in Risk Communication and Community Engagement, expertise in at regional public health emergency (COVID-19, Cholera, …) preparedness and response.

• Demonstrated understanding and mastery of a range of SBC/RCCE approaches that address social norms, policies, services, and structures to impact behaviors at households and communities.

• Knowledge of state-of-the-art SBC models, strategies, and practical applications at a community level to achieve measurable improvements in strengthening participation and real-time communication to build trust and dispelling rumors, misinformation, or disinformation.

• Understanding and functional proficiency of widely accepted formative research, pretesting, and monitoring and evaluation methodologies for effective SBC interventions.

• Experiences of material designing, production, dissemination, and monitoring of utilization

Language: Excellent spoken and written English and local language.

Typical Physical Demands:

• Typical office environment.

• Ability to spend long hours looking at computer screens and doing repetitive work on a keyboard.

• Ability to sit and stand for extended periods of time.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• 10% - 25%

How to apply:

• Register using the following link CLICK HERE

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.