We are seeking a seasoned IT Manager who will also serve as a Systems Administrator. This dual role involves overseeing our organization's IT infrastructure, optimizing our ERP systems, managing the deployment of the MS Suite throughout the organization, and ensuring secure and efficient document management and company communications. The ideal individual will have a robust technical foundation, commendable problem-solving acumen, and the capacity to collaborate seamlessly with various teams

Essential Duties and Responsibilities:

Key Responsibilities

1. IT Management

• Oversee the organization's IT infrastructure, ensuring optimal performance and reliability.

• Collaborate with cross-functional teams to determine IT needs and implement necessary solutions.

• Strategically plan and manage IT initiatives in alignment with organizational goals.

2. ERP System Management

• Administer, optimize, and sustain the organization's ERP systems, ensuring top-notch performance and data integrity.

• Partner with ERP users to grasp their requirements, offer technical assistance, and roll out system improvements and updates.

• Monitor system metrics, troubleshoot discrepancies, and guarantee system availability.

3. MS Suite and Document Management

• Direct the deployment and consistent management of Microsoft Office Suite applications across the firm.

• Implement and manage secure document sharing and collaborative tools, ensuring seamless access and editing capabilities for authorized users.

• Ensure documents are stored securely, and access controls are maintained at optimal levels to prevent unauthorized access or breaches.

• Aid users with MS Office tools, troubleshoot any issues, and facilitate training when necessary.

• Ensure adherence to licensing stipulations and security protocols for all MS Office products.

4. Company Communications

• Implement and oversee streamlined communication tools such as Slack, Teams, etc., ensuring efficient and secure communication across the organization.

• Train staff on best practices for using communication tools and ensure compliance with company guidelines.

• Monitor communication platforms for any potential security threats and ensure timely updates and patches.

5. Security and Data Protection

• Initiate robust security strategies to shield both ERP and MS Suite systems, as well as company communication platforms, from potential risks.

• Collaborate with teams to ensure GDPR and Ethiopian legal compliance regarding data protection and privacy.

• Plan and execute backup and recovery strategies for all systems.

6. Documentation and Training

• Generate and upkeep system documentation, encompassing configuration, processes, and troubleshooting guidelines.

• Organize training modules for end-users and pertinent staff on effective systems utilization, document management, and company communication tools.

7. Vendor Management

• Engage with system vendors to tackle system concerns, roll out updates, and manage licensing.

• Assess and propose new ERP modules, Microsoft Office tools, or communication platforms that could augment business functionality.

Job Requirements

Education

·         Bachelor’s or Master's degree in IT, Computer Science, or a related field.

Experience

·         5+ years of proven experience as an IT manager or in other relevant roles and complete knowledge of information technology management system.

Competency/Prerequisites:

·         Pertinent certifications in ERP systems, MS Suite, and communication platforms.

·         Demonstrable expertise in directing and maintaining ERP systems, like SAP and ODOO.

·         Substantial experience in managing MS Office Suite tools, secure document management systems, and company communication platforms such as Slack and Teams.

·         Acquaintance with GDPR and Ethiopian legal stipulations concerning data protection and regulatory adherence.

·         Good understanding of data management, security and governance.

·         Working experience with computer networks, its installation and administration.

·         Ability to manage IT services and infrastructure.

·         Leadership qualities and good management skills.

·         Ability to manage time, handle workload and prioritize tasks.

·          Problem solving skills and analytical mindset.

How to Apply

Interested Applicants should submit a well-prepared and updated CV along with an application letter stating the position; No additional document is required at this stage.

 Applications should be mailed to hiring@kifiya.com and should state the position on the subject of the email. 

 KIFIYA WILL CONDUCT THE INTERVIEW AS IT COMES

All offers and placements are subject to funding confirmation