Job Expired
Senior Customer Relations Officer
Awash Insurance company S.C
Business
Business Management
Addis Ababa
5 years
2 Positions
2023-11-06
to
2023-11-13
Accounting
Business Management
Marketing
Economics
Full Time
Share
Job Description
The Senior Customer Service Officer/Customer Service Specialist is responsible for analysing and planning overall customer service excellence, developing and reviewing process review and implementing customer service process review initiatives.
Job Requirement
Educational Qualification Required: BA Degree in Business Management, Marketing, Economics & Accounting or related field of study
Work Experience: 5 (five) of experience out of which at least 3 years should be on position of Claims or Under writing Officer II level
Qty:2
Other skills
Proven interpersonal communication,
Fluency in English both spoken & written,
Highly motivated and those who can execute duties with least guidance are encouraged to apply.
Age: Below 35 years
Place of work: Addis Ababa
How to Apply
Submit your non-returnable C.V, grade 8, grade 9 &10 transcripts, grade 10 & 12 completion and copies of relevant credentials together with your handwritten application through Post P.O Box 12637, Addis Ababa
NB: Hand delivered applications will not be accepted.
Fields Of Study
Accounting
Business Management
Marketing
Economics
Related Jobs
1 day left
Sunny Steel Pipe Manufacturing PLC
Senior Inventory Controller
Inventory Controller
Full Time
4 yrs
1 Position
Bachelor's Degree in Supply Management, Accounting, Business Management or in a related field of study with relevant work experience Duties & Responsibilities: - Monitor inventory levels, track stock movement, and identify potential overstock or stock-out situations. - Analyze inventory data, identify trends, and make recommendations for process improvements and inventory optimization. - Work with purchasing, logistics, sales, and other departments to coordinate inventory activities and resolve issues. - Train and supervise inventory staff, ensuring adherence to best practices and efficient workflow. - Make sure that the movements of raw material finished products spare parts and etc are as per the company regulations. - Maintain accurate records of inventory transactions, prepare reports for management review, and ensure compliance with company policies. - Identify areas for improvement in inventory management processes, develop and implement solutions
about 7 hours left
AKUFADA Micro Finance Institution
Director, Operation & Resource Mobilization Directorate
Resource Mobilization Officer
Full Time
4 - 6 yrs
1 Position
Master’s or Bachelor’s Degree in Business Administration, Finance, Economics or in a related field of study with relevant work experience, out of which 2\3 years in a managerial role. Duties and Responsibilities: - Develop and implement strategic and operational plans aligned with the institution's goals. - Lead deposit mobilization and loan portfolio growth initiatives. - Oversee customer service improvement and satisfaction strategies. - Ensure compliance with regulatory and internal policies.
1 day left
Admas University
Cooperative Training Expert
Training Expert
Full Time
2 yrs
2 Positions
BA Degree in Psychology, Business Management, Marketing Management or in a related field of study with relevant work experience
1 day left
Woda Metal Industry PLC
Admin Assistant
Admin Assistant
Full Time
1 yrs
1 Position
BA Degree in Business Administration, Business Management, Management or in a related field of study with relevant work experience
2 days left
Alem Cinema
Supervisor
Supervisor
Full Time
4 yrs
1 Position
TVET Level 10+3 in a related field of study with relevant work experience
4 days left
Dema Hope Trading PLC
Customer Service Officer
Customer Service Officer
Full Time
3 yrs
1 Position
Bachelor's Degree in a related field of study with relevant work experience Duties & Responsibilities: - Proactively follow up on outstanding payments from clients, utilizing various communication methods (phone calls, SMS, email, letters). Maintain a consistent follow-up schedule to ensure timely payment. - Compose clear and effective emails and letters to clients regarding payment reminders, confirmations, and any necessary follow-ups. - Address customer inquiries and concerns regarding their accounts or payment processes. Deliver top customer service