Job Expired
Senior Officer, Policy and Process Management
Zemen Bank
Business
Business Administration
Addis Ababa
4 years
1 Position
2023-11-08
to
2023-11-14
Logistics and Supply Chain Management
Human Resource Management
Full Time
Share
Job Description
Company Profile
Zemen Bank is one of the fastest growing financial institutions in Ethiopia with major blue-chip clients in its account. The Bank offers customer oriented financial services. We are a fast-moving, fast-growing financial institution seeking highly energetic individuals to join our team. We value high level of customer service excellence, integrity, diligence and teamwork. If you share these values, this is the time to join the bank.
This position is responsible for conducting and monitoring business processes to ensure efficiency of banks' processes by cost-effective improvement strategies in policies and process management.
Required Technical Competency
● Design bank wide processes against the set frameworks
● Conduct analysis of the efficiency and costs of existing business processes identifying areas of improvement.
● Organise workshops with different divisions to design processes
● Coordinate and support process owners in developing their own procedure, policy, SLAs.
● Identify and design new processes relevant to the business and conduct process implementation assessments.
● Track and monitor process progress, assessing and improving the processes continuously.
● Ensure that all processes are agreed upon by all stakeholders before seeking approval and ensure they get approval and validation from the Manager, Transformational Projects and Change Management
Job Requirements
Qualifications/Skills
· Bachelor's/ B.Sc. Degree in Human Resources Management, Change Management Leadership or another relevant subject or equivalent experience within the area of Expertise.
· At least 4 years relevant experience with 2 years as Officer level I or equivalent
How to Apply
Interested applicants who meet the above requirements can submit their application letter and updated CV and credentials in PDF format by clearly stating the position that you are applying for through THIS LINK
Fields Of Study
Logistics and Supply Chain Management
Human Resource Management
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