Setting customer expectations and revenue goals.
Identifying customer demands and requirements.
Developing plans to address customer-specific needs.
Dealing with people of different backgrounds and temperaments.
Solving customer issues and complaints.
Planning strategies for customer care and conflict resolution.
Job Requirement
Educational Qualification: B.A Degree in Accounting, Finance, Economics, Management, Business Administration, Banking & Finance or related fields of study
Work Experience & Required Skills: 10 years of relevant work experience, of which 3 years in supervisory position
Place of work: Head Office
How to Apply
Submit your CV and non-returnable supporting documents in person to Nib International Bank Headquarters Building located at Ras Abebe Aregay Street in front of Addis Ababa University School of Commerce or through post-P.O Box: 2439. For further information contact Tel. +251115503288
