Duties and responsibilities-

• Provides backup support to ticket outlets, to include after hours on call operational support, system maintenance and troubleshooting.

• Oversees and coordinates the day- to day activities of on call telephone sales clerks as and when required.

• Processes subscription and season ticket orders, handles seat change requests made by subscribers and season- ticketing holders.

• Provides backup maintenance and support of the overall ticketing system as required

• Provides backup maintenance and support of the overall ticketing.

• Other reasonable duties as directed by the relevant line manager

Job Requirement

Required Skills and Qualification

• Taken practical Air ticketing training either live or online.

• 2 or 3 years proven work experience as air Ticketing officer senior ticket officer.

• Knowledge of international and Domestics ticket regulations customers.

• Knowledge of ticket and expense reporting and processing.

• Excellent communication (oral and written)

• Highly self -Motivated.

• Proven track record of successfully.

• Managing customer relationships.

• Collage diploma or  equivalent Bachelor’s degree is preferred

How to Apply

Submit your non-returnable application, CV and Photocopies of relevant credentials via email: ruth.t@medaicworldofadventure.com or in person to the company, located around Bole road, wolo sefer, Dire dawa building, 3rd  floor. For further information contact Tel. +251190944488