Summary:

TAPU Foods is a business entity engaged in Ethiopian traditional food processing and distribution to customers and it is stretching towards diversification into other related business ventures. We are seeking a highly organized and self-motivated Operations Director to join us. The Operations Director plays a pivotal role in overseeing the overall operations of Tapu Foods: production, research & development, sales & distribution, and management of restaurant services. As a key decision-maker responsible for shaping the company's products and services, s/he reports directly to the CEO.

Key Responsibilities and Accountabilities:

Responsibilities

• Leading with Ownership Sense: spearhead strategic initiatives and foster a culture of ownership within the directorate.

• Sound Decision making: analyze complex situations, make informed decisions, and guide the directorate towards achieving organizational goals.

• Resource Administration: effectively manage and allocate physical and human resources within the directorate to optimize operations.

• Inter-Directorate Ccollaboration: collaborate effectively with other directors to ensure seamless integration and alignment across departments.

Key Accountabilities:

• Accountable on issues relates to his/her domain of actions

• Accountable on the overall operations of the company: products & services of the company.

• As director of operations, s/he is accountable for decisions that come forth from his/her directorate.

• Evaluated based on individual and directorate’s performances.

Core Work Processes:

Planning:

• Develop and implement comprehensive product and service plans aligned with company goals.

• Establish target timelines to achieve product and service objectives.

• Formulate strategies and action plans to ensure the successful implementation of product and service goals.

• Make production decisions based on demand fluctuations.

• Expand the company's restaurant presence by establishing a new branch and ensuring exceptional customer service across all locations.

• Expand the market and introduce innovative flavors to the product menu.

Organizing:

• Design and implement a production structure that aligns with the organization's objectives for production and services.

• Effectively allocate and utilize human and material resources within the established production structure.

• Tailor the organization's production process to fit the defined production structure.

• Establish clear communication channels and information flow between different components of the organization's production structure.

Leadership:

• Cultivate a motivating environment for factory management and employees to align with the organization's mission.

• Implement strategies to positively impact employee performance and drive production towards organizational goals.

• Establish a comprehensive monitoring system to track overall production activities and ensure adherence to strategic objectives.

• Implement proactive initiatives to enhance productivity in the organization's production and service operations.

• Leverage ERP digital technology to modernize and optimize the organization's operational structure.

Controlling:

• Continuously monitor and implement corrective actions to ensure production activities align with organizational goals.

• Proactively monitor and communicate progress on production-related activities to ensure adherence to the strategic plan and established timelines.

• Implement proactive measures to maintain operational continuity and achieve production goals outlined in the strategic plan.

• Oversee the utilization of raw materials and production processes to ensure alignment with the enterprise's objectives.

• Implement quality control measures at production sites to ensure the consistent production of defect-free products that meet the intended purpose, utilizing the necessary human resources, product inputs, and production equipment.

Evaluation and Reporting:

• Conduct a baseline assessment at the outset of the strategic plan to determine the organization's current production stage and its distance from the established production goals. Develop a comprehensive planning schedule based on this assessment.

• Regularly evaluate the seasonal (annual) production process against the established strategic plan and timetable. Assess the progress made, identify any remaining tasks, and determine the effectiveness of the implementation timeline. Communicate any necessary adjustments or decisions to ensure alignment with production goals.

• Gather and analyze production status reports from relevant department heads and stakeholders. Compile a comprehensive report summarizing the evaluation results of the enterprise's overall production performance and submit it to the CEO's office on a regular basis.

• Perform additional duties as assigned by the CEO.

Reports To: Chief Executive Officer (CEO)

Level:  Senior (5+ Years)

Location:  Addis Ababa

Job Requirements

Expected Background and Job Requirements

• MA/Msc, BA in Management, Business Administration, Logistics or any other similar field of study

• Have a demonstrated and proven experience in leading and managing food industries and/or star restaurants and hotels

• Proven working experience with government and multiple stakeholders

• Verbal and Written communication skill both in Amharic and English

• Best documentation ability both hard and electronic

• Familiar with operations of manufacturing industries roles and regulatory requirements.

• Team Work, coaching and proactive nature are essential requirements.

How to Apply

Submit your CV and cover letter which shows or emphasizes how and why you are qualified for the job via email: negussietedla@gmail.com and marktd2@yahoo.co.uk