TAPU Foods is a business entity engaged in Ethiopian traditional food processing and distribution to customers and it is stretching towards diversification into other related business ventures. We are seeking a highly organized and self-motivated Operations Manager to join us.

Summary of Key Responsibilities and Accountabilities:

The operation manager spearheads the organization's production process, ensuring seamless operations from product preparation to final delivery. S/he plays a critical role in managing product and service quality, supply chain efficiency, and quality assurance standards. To fulfill these responsibilities, the operation manager oversees a team of managers, including bakery plant manager, prepared foods plant managers, injera plant manager, and baltena plant manager. These managers work closely with the operation manager to ensure the smooth and efficient functioning of the organization's production processes. The organizational structure of these factories will vary depending on the size of the organization and the volume and diversity of production. These managers will report directly to the operation manager, who in turn will report to the director of operations.

• Ownership of Work: Assumes full ownership of the work under his/her purview, ensuring timely completion and adherence to quality standards.

• Decision Transfer: Empowers his/her team members to make informed decisions within their areas of expertise, fostering a culture of accountability and ownership.

• Resource Management: Effectively allocates and manages resources, ensuring the efficient utilization of equipment, materials, and personnel to optimize production processes.

• Personnel Management: Oversees the recruitment, training, and development of team members, creating a high-performing and motivated workforce.

• Interdepartmental Collaboration: Fosters strong relationships with other departments, ensuring seamless collaboration and alignment with organizational goals.

Accountability

Accountable for fulfilling all assigned responsibilities

• Bear primary responsibility for ensuring the efficient procurement of production inputs and the timely delivery of products.

• Take ownership of decisions made within his/her scope of authority and shall collaborate with senior management on broader organizational decisions.

• Evaluated based on his/her individual performance as well as the overall performance of the department under his/her leadership.

• The operation manager shall fulfill management responsibilities by adhering to the following procedures:

Planning

• Establish organizational production and service goals: Assess the organization's resources and environmental conditions to set realistic and achievable goals for production and service delivery.

• Determine production and service goal timelines: Analyze the organization's capacity and projected demand to establish timeframes for achieving production and service goals.

• Develop production strategies and plans: Formulate actionable strategies and plans to achieve the set production and service goals, considering resource allocation, process optimization, and workforce management.

• Establish decision-making processes: Design clear and effective processes for making informed decisions related to production issues, ensuring transparency and accountability.

• Implement workplace safety and product quality plans: Design, implement, and monitor comprehensive plans to ensure workplace safety and maintain high product quality standards.

Organizing

• Design and implement an overall production structure that aligns with the organization's objectives in terms of production and service delivery.

• Effectively allocate and utilize human and material resources within the established production structure to optimize efficiency and productivity.

• Design and implement a streamlined production process that aligns with the organization's production structure, ensuring seamless operations from raw material acquisition to final product delivery.

• Establish clear and effective communication channels and information flow paths between various units within the production structure to facilitate collaboration, decision-making, and problem-solving.

Leadership

• Cultivate motivating work environment that inspires factory management and employees to align their efforts with the organization's mission and goals.

• Empower employees through positive reinforcement and training to achieve the organization's production goals, fostering a culture of ownership and accountability.

• Implement standardized production processes to ensure consistency, efficiency, and adherence to quality standards across the organization's operations.

• Implement strategies and initiatives to continuously improve productivity in production and service delivery, optimizing resource utilization and minimizing bottlenecks.

• Leverage ERP digital software technology to organize and manage the organization's operational structure, streamlining processes, enhancing data-driven decision-making, and improving overall efficiency.

Controlling

• Continuously monitor production activities to ensure they align with the organization's purpose and goals, taking corrective actions as needed.

• Regularly evaluate the implementation of production-related activities outlined in the strategic plan, ensuring adherence to the established schedule and addressing any deviations promptly.

• Proactively engage with relevant bodies to address potential disruptions and ensure the uninterrupted execution of production activities in accordance with the strategic plan's goals.

• Oversee the utilization of raw materials and production resources to ensure they are being used solely for the organization's purpose and operations, preventing misuse or misappropriation.

• Foster a culture of professional ethics and good work practices across all production sites, emphasizing integrity, responsibility, and collaboration.

Evaluation and Reporting

• At the outset of the strategic plan, conduct an initial assessment to determine the organization's current production status, identify gaps between current production and established goals, and develop a comprehensive planning schedule to bridge these gaps and achieve production objectives.

• Regularly evaluate production performance against the strategic plan and timetable, assessing progress, identifying potential issues, and implementing necessary adjustments to ensure timely achievement of production goals

• Conduct an annual evaluation of production performance against the strategic plan to determine the next directions and adjustments for future planning.

• Gather and compile regular production status reports from relevant department heads and stakeholders, providing a comprehensive evaluation to the Director of Operations.

•  Comply with directives from the Operation Director.

Reports To: Operations Director

Level:  Senior (5+ Years)

Location:  Addis Ababa

Job Requirements

Expected Background and Job Requirements

• MA/Msc, BA in Nutrition & Food Sciences, Chemical Engineering, Manufacturing or any other similar field of study

• Have a demonstrated and proven experience in working and managing employees in food industries at managerial position

• Verbal and Written communication skill both in Amharic and English

• Best documentation ability both hard and electronic

• Familiar with operations of manufacturing industries roles and regulatory requirements.

• Team Work, coaching and proactive nature are essential requirements.

How to Apply

Interested and qualified applicants can submit their CV and cover letter which shows or emphasizes how and why they are qualified for the job through an email to: negussietedla@gmail.com and marktd2@yahoo.co.uk