DIVISION/DEPARTMENT:  Programme.

LOCATION:  Dire Dawa.

JOB FAMILY: Programme

SALARY: As per OWDA’s Salary scale

Required Number: One

Duration: 1 year with possibility of extension

Deadline: November 25, 2023 at 5:00 PM

Organization For Welfare and Development in Action (OWDA) is an Ethiopian Residents Charity organization registered in FDRE Charities and Societies Agency with Certificate No. 0421 and operating in Somali Regional State since 1999 GC. OWDA would like to announce the vacancy of the following position. Interested applicants are encouraged to review the specifications and the requirements of the following position and hence apply for it before the deadline.

OWDA PURPOSE: To work with others to find lasting solutions to poverty and suffering.

TEAM PURPOSE: Lead and provide technical duties for the projects, and relevant stakeholders to ensure the effective implementation of the project.

JOB PURPOSE: The PSE Officer role is the primary support for community members requiring information or services from OWDA. They handle urgent case files, complaints, and incidents, including sexual exploitation and abuse. They also process and respond to community feedback, complaints, and referrals.

The post holder: Will work closely with communities, districts, zonal Water offices, coordination forums, partners, the private sector, and the OWDA zonal team.

REPORTING LINES: 

Post-holder reports to:           Project Coordinator

Staff reporting to this post:   None.

BUDGET RESPONSIBILITY: Prepare ToRs, provide trainings, and prepare project reports.

BACKGROUND:

Organization for Welfare and Development in Action (OWDA) was established in December 1999 to help provide humanitarian assistance to the affected population. OWDA started its operation by providing relief programs aimed at supporting the most vulnerable segment of the people. However, the organization reshaped its strategic focus to go for long-term development programs intended to strengthen local capacity to bring about durable solutions for the marginalized pastoralist and agro-pastoralist communities in the Somali region of Ethiopia. 

In line with Agency for Civil Society Organizations (ACSO) Proclamation No. 1113/2019, the organization was registered by the Agency for Civil Society Organizations as a national NGO with registration No. 0421. OWDA is an active national humanitarian organization dedicated to bringing sustainable human development in the Somali Region of Ethiopia. Through its cooperation with donors and stakeholders, OWDA build the capacity of its target community through financial and technical empowerment to help them lead their livelihoods, OWDA consider them as a key stakeholder. 

OWDA places special emphasis on investing and building the resilience of vulnerable pastoral and agro-pastoral communities, mainly children, women, youth, elderly and people with special needs to help them survive with natural and made shocks. The organizational age, geographical reach and the local knowledge made it possible to gain outstanding experience to deliver effective, appropriate and timely responses to target communities. OWDA’s main thematic programing are Health and Nutrition, Water, Sanitation and Hygiene (WaSH), Education, Food Security and Livelihood programs mainstreamed with gender and protection. 

Over its life span, the organization has grown substantially in the number of projects implemented, districts covered, staff numbers and budgets managed. OWDA implements both development and humanitarian programs in partnership with international NGOs, Donors like USAID, DFID, Norway Development Fund, EU, GFFO, GIZ, UN agencies. Likewise, OWDA is one of the few national NGOs that get direct access of Ethiopian Humanitarian Fund. OWDA is operational in all zones in Somali Region, namely: Afder, Dawa, Dollo, Fafan, Erer, Jarar, Korahe, Liben, Nogob, Shebele, and Siti zones. Since its establishment, the organization through its work in emergency and development interventions supported millions of people, saving lives and providing skills, opportunities, employment for improved livelihoods. Similarly, it has achieved great development in its organizational capacity and management of programs. OWDA has over 270 staffs and manages 8-10 Million USD annually. 

DIMENSIONS: 

• Ensure that overall project planning, implementation, and management. 

• In collaboration with woreda line offices and NGO partners, conduct need assessment and select project intervention sites/kebeles.

• This position will be responsible for Prevention of Sexual Exploitation and abuse related activities under the CR-WASH project.

• Carry out project activities and prepare progress reports.

• Identify project implementation challenges/problems that hinder project performance and solve it timely manner.

• Advises decision-making for specific programme contexts.

KEY RESPONSIBILITIES: 

Project design & implementation

• Address beneficiaries’ queries through the helpline in a respectful and professional manner and offers reassurance to callers in distress.

• Prioritise protection principles, respect, and confidentiality in responding to callers.

• Collect all the needed information, data, related to PSEA cases and file them properly.

• Prepare and produce PSEA reports on a regular basis.

• Conduct PSEA training to all staff members, volunteers, external stakeholders, such as partners, vendors, contractors who are working or collaborating with OWDA 

• Seek support and assistance from project managers and program coordinators if issues arise or if information is needed.

• Track referrals by following up with beneficiaries and collecting feedback using the referral tools and database until case closure.

• Provide the project manager with the corresponding beneficiary data related to each project as per set criteria

• Keep track of services offered to beneficiaries and update OWDA data accordingly.

• Acts as the Focal point for all beneficiaries at the hub.

• Conduct phone surveys whenever needed.

• Collect and organize the list of beneficiaries according to protection data protocols.

• Clean and updated collected data regularly. 

• Ensure efficient data transmission and archives for future reference.

• Comply with the organization’s policies and procedure as well as Code of Conduct.

• Implement other tasks as requested by the Head of strategic development & communication. 

KEY DELIVERABLES:

• Documented work plans for the projects supported, with regular written reports demonstrating progress against targeted activities in coordination with the WASH Coordinator and Project Coordinator. 

Job Requirements

SKILLS AND COMPETENCE: 

• Bachelor’s Degree in social work, social sciences, humanitarian development, and /or business administration is required. 1 to 2 years of relevant experience with local and/or INGOs

• Extensive knowledge of humanitarian principles and processes. 

• Contextual knowledge of local communities and demonstrated awareness and sensitivity to the diverse social/cultural/high-security contexts.

• Knowledge of Protection and PSEA principles, GBV programming, and referrals, cases and complaints mechanisms. Psychological First Aid (PFA) is an added value.

• Demonstrated awareness and sensitivity to diverse cultural contexts

• Excellent communication, interpersonal and presentation skills (internal and external relationships, networks, professional and international stakeholders at the senior level)

• Excellent reporting skills.

• Motivated self-starter who enjoys working in a collaborative and local environment.

• Information dissemination skills is required, ability to understand, explain and contextualize accountability tools.  

• Ability to work effectively under pressure, stress management certifications will be considered an added value.   

• Genuine care and respect for needs of others, practically vulnerable populations with strong belief in empowering marginalized and disenfranchised people.   

• High integrity and willingness to conduct her\himself transparently and open to scrutiny.

• Demonstrate excellent English and Amharic oral and written communication skills

How to Apply

Submit your application letter and CV in English, with both phone and email contact details of at least 3 professional references, via email: HR@owdaeth.org