Job Expired

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Tele Sales Manager

Holland Dairy PLC

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Business

Marketing Management

Addis Ababa

5 years

1 Position

2023-11-24

to

2023-12-04

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Marketing Management

Marketing & Salesmanship

Full Time

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Job Description

  • Supervise the operation of the Tele sales team to collect the daily order intake Follow-up on leads.

  • Manage and overview Master data in CRM systems.

  • Answer potential customers' questions and follow-up call questions.

  • Organize daily & weekly Tele sales briefings.

  • Motivating the Tele sales team and preparing work schedules and amendments when necessary.

  • Communicate with customers to receive their suggestions and comments.

  • Coordinate team to meet and exceed sales targets.

  • Retain existing customers by providing prompt customer service.

  • Market observation to maintain high customer service standards. 

  • Track weekly, monthly, and quarterly performance and sales metrics.

  • Design and implement Tele sales processes focused on control & organization of the department.

  • Meet personal and team sales targets.

  • Other tasks as assigned.

Job Requirements

  • 5 years' experience in sales/customer service role

  • Excellent Excel skills

  • Excellent verbal and written communication skills

  • Persuasive and goal-oriented

  • In-depth understanding of company services and its position in the market

  • Excellent customer care and focus; ability to assess customers’ needs and provide correct answers, paths, troubleshooting, or methods for a positive customer experience.

  • Ability to multitask, prioritize, and manage time efficiently.

How to Apply

Interested applicants with the appropriate qualifications and experience should submit their most recent and detailed CV via THIS LINK

Fields Of Study

Marketing Management

Marketing & Salesmanship

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