• Answers incoming calls.

• Directs call to guest rooms, staff, or departments through the switchboard or PBX system.

• Places outgoing calls.

• Receives guest messages and deliver the same to the guest.

• Provides information about hotel services to guests.

• Provides paging services for hotel guests and employees.

•  Knows what action to take when an emergency call is required.

•  Assists in reporting telephone equipment or service complaints and problems.

• Following telephone etiquette.

•  Must be polite and courteous while answering the phone

Job Requirements

• Relevant Degree or Diploma in Hospitality or Tourism management is advantageous

• Minimum 2 years work experience in the field or similar positions is advantageous.

• Excellent knowledge of products and services provided by the hotel.

• Must have superior English language skills to facilitate effective communication process

• Ability to work with minimum supervision and handle multiple assignments

• Must be highly flexible with working hours.

How to Apply

Interested applicants who meet the above requirements should submit their application letter by clearly stating the position that you are applying for and CV through THIS LINK

Only shortlisted candidates will be contacted.