Job Expired
Switchboard Operator
Hyatt Regency Addis Ababa
Hospitality
Hospitality Management
Addis Ababa
2 years
1 Position
2023-12-06
to
2023-12-16
Hospitality, Food Service and Tourism Management
Full Time
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Job Description
Answers incoming calls.
Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
Places outgoing calls.
Receives guest messages and deliver the same to the guest.
Provides information about hotel services to guests.
Provides paging services for hotel guests and employees.
Knows what action to take when an emergency call is required.
Assists in reporting telephone equipment or service complaints and problems.
Following telephone etiquette.
Must be polite and courteous while answering the phone
Job Requirements
Relevant Degree or Diploma in Hospitality or Tourism management is advantageous
Minimum 2 years work experience in the field or similar positions is advantageous.
Excellent knowledge of products and services provided by the hotel.
Must have superior English language skills to facilitate effective communication process
Ability to work with minimum supervision and handle multiple assignments
Must be highly flexible with working hours.
How to Apply
Interested applicants who meet the above requirements should submit their application letter by clearly stating the position that you are applying for and CV through THIS LINK
Only shortlisted candidates will be contacted.
Fields Of Study
Hospitality, Food Service and Tourism Management
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