About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Mercy Corps has been present in Ethiopia since 2004 working to drive bold and transformative ideas, working closely with government, the private sector and civil society actors to build a more resilient country, ensuring that programs are responsive to and influenced by participants and stakeholders. With the launch of Mercy Corps Global Strategy, Pathway to Possibility, the country office is poised to operationalize its three-year strategy with a vision to enhance the resilience of climate- and conflict-affected communities through market systems development for improved livelihoods, access to food, and safe and clean water to thrive in the face of crises. In Ethiopia, our strategy focuses in the four outcome areas:

1) Economically marginalized populations have improved and diversified livelihoods, income, and assets;

2) Pastoralists, farmers, and households have access to sustainably produced, safe, nutritious food;

3) Social cohesion and inclusive governance processes are built in crisis-affected communities; and

4) People have equitable, sustained access to clean water and sanitation for domestic and productive use. Currently, we operate in six regional states – Afar, Gambella, Oromia, Somali, Amhara and South Ethiopia. Working with a diverse base of donors that includes United States Agency for International Development (USAID), European Union, GAC, Hilton Foundation, United Nations (UN), JOA, Sweden, EKN, and other foundations, Mercy Corps Ethiopia empowers people to recover from crisis, build better lives and transform their communities for good. 

 Position Title: Human Resource and Admin Assistant

Duty Station: Addis Ababa

Open Position:  1

The Department

The Human Resource (HR) department is responsible for providing effective HR policies, procedures, and people-friendly guidelines and support within Mercy Corps Ethiopia, regional and global teams based in Ethiopia. This includes leading the support on talent acquisition & development; employee engagement coordination; country wide training & learning management; compensation & benefits administration; country wide performance management oversight; disciplinary & grievance handling; staff data management; staff disengagement management and third-party service provision management.

 The Position Summary

The HR Officer is responsible the implementation of human resources processes in support of the achievement of the country programs’ objectives. S/he will facilitate of full cycle recruitment and support the team member life cycles across the county program. S/he will maintain the HRIS and provide operational support to the users at the national level supported by the global Management Information Systems team. The Human Resource Officer will support in the implementation of policies and procedures for effective team member management.

Essential Position Responsibilities

TALENT ACQUISITION AND ONBOARDING

• Coordinate recruitment processes, including developing and posting vacancy announcements, tracking, and reporting on recruitment processes, screening and short-listing applications, preparing interview schedules, and assisting with background screening and reference checks for final job candidates.

Ensure all position descriptions are signed by both employee and supervisor and filed in staff files

• Work with hiring managers to provide guidance on recruitment practices and processes (i.e. long/short listing, candidates evaluation, Salaries, interview invitations to candidates, and rejection e-mails).

• Coordinate provision of new hires documentation upon starting their positions.

• Ensure that the onboarding of new staff in the takes place in a timely manner.

• Send out welcome notes and provide the onboarding matrix to all new hires and responsible managers

• Follow up with line managers to ensure that orientation of staff is happening as scheduled.

• Ensure that all new hires complete mandatory training and sign all policy documents as required

 HRIS AND DATA MANAGEMENT

• Serve as focal point for HRIS, which will include input and maintenance of employee data including hiring of employees, job changes, terminations etc.

• Ensure that HR information and data systems are maintained, ensuring data is accurately stored, maintained, and entered in the HR databases in a timely and efficient manner.

• Maintain PD library, update the organization chart and monthly and relevant databases (GDI, NEA, Contracts tracker and staff list)

 HUMAN RESOURCE OPERATIONS

• Contributes to building, maintaining, and aligning the HR support processes, including standard operating procedures and templates

• Support the implementation and adherence to HR policies and systems and support managers and staff in interpretation of the policies and procedures.

• Monitor contract’s expiry dates and bring to the attention of the line managers and budget holders in a timely manner for further actions and direction.

• Ensure that contracts are prepared, renewed, and signed by all parties in a timely manner and send out reminders for end of contract notifications.

• Conduct regular checks to ensure staff files have all contracts and maintain a contracts tracker.

• Work closely with teams to ensure HR services are provided on time, with high quality and compliant with policies and manuals,

• Responsible for the clearance of departing staff, as per MC policies and procedures and ensure that their final dues are processed

• Compile documentation for payroll changes including PAFs, and statutory documentation.

• Works with the HR team to administer staff pension scheme, ensuring completeness of relevant documents and liaising with fund administrator. Ensure pension application forms and claim forms have been submitted to the fund administrator in timely manner.

• Ensure all team members receive complete orientation within 15 days of hire using the tools (onboarding initiative) provided/available in OIB. Ensure signed OIB matrix for all team members are tracked and files in personnel files

• Working alongside Senior HR Officer and Field HR Officers monitor and ensure completion of all required eLearning onboarding and Safeguarding courses with one week of hire. Encourage full use of Talent Development in all MC-Ethiopia Offices

• Be responsible for update and upkeep of personnel files for team members working in all MC-N locations as per Mercy Corps defined protocols and MC Ethiopia HR practices.

• Work alongside Talent Acquisition Officer to ensure all job files are created and updated as per Mercy Corps defined protocols and MCE Ethiopia HR practices.

• Assist the HR lead in administration of Medical and Accidental Insurance benefits for all MC Ethiopia team members

• Ensure that National Staffs issued ID cards are aligned with their employment contracts and renewed on a timely basis.

• Be responsible for update and upkeep and smooth transition of all HR Data and information’s to Human Capital Management System for MC Ethiopia.

• Track all performance reviews/probationary evaluations/ contract end dates and notify supervisors and team members accordingly.

• Be responsible for timely collection and review of monthly timesheets including its review and compilation into payroll;

• Working alongside Field HR Officers to ensure timely and accurate update and maintain leave record for all MC Ethiopia Offices

 GEDSI (GENDER, EQUALITY, DIVERSITY AND SOCIAL INCLUSION)

• Support the organization’s commitment to age and gender inclusive team building process

• Promote an inclusive and equitable workplace culture

• Increase staff knowledge of GEDSI

 Supervisory Responsibility

None

Accountability

Reports Directly To: Human Resource Manager 

Works Directly With: Human Resource team, Finance teams, Operations and Program Teams.

 Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Job Requirements

Minimum Qualification & Transferable Skills

• Bachelor’s degree in HR Management/ Administration or relevant field.

• 2 - 5 years of professional experience in multiple human resource disciplines.

• Demonstrated understanding and proven experience of staffing and talent planning in international relief and development environments.

• In-depth knowledge and experience of Ethiopian Labor law, compensation, benefits administration, recruitment, selection and onboarding

• Proficiency in MS Office, internet searching, and applicant tracking systems and use of social media for sourcing talent. 

• Ability to communicate, influence and problem solve effectively across diverse cultures and geographical distances with sensitivity

• Fluency in English is required. Fluency in any other Nigerian languages will be an added advantage.

 Success Factors

The successful candidate must have excellent interpersonal skills, strong oral and written communications skills and should be an excellent listener. S/ he must have excellent analytical skills, good reasoning abilities, and sound judgment. S/he will also be able to thrive in a fast-paced environment and will demonstrate strong understanding of cultural and social environment that exist both in and out of Nigeria and will have the willingness and ability to work effectively with a wide verity of people. S/he will develop and maintain productive professional relationships with a broad spectrum of stakeholders within the organization and throughout the relief and development community.  S/he will be flexible, resilient and possess the ability to prioritize and manage multiple tasks simultaneously.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

How to Apply

All qualified individuals are invited to apply for the advertised position. All applications, including a CV, three references, and all applicable official papers, must be sent electronically.

 Only candidates that are short-listed will be acknowledged and called for interviews.

 “Mercy Corps is an equal opportunity employer promoting gender, equity and    diversity. Qualified female and young candidates are strongly encouraged to apply. We are committed to empower women and youth.”

 DEADLINE FOR ALL APPLICATIONS: December 18 2023/ 4:00 PM

Applicants Must fill out their Information through the link: CLICK HERE