Head of Airfreight

Operations

DHL

Head of Airfreight

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding Ethiopia has an opening for a Head of Airfreight where you will manage, control, and develop the Airfreight business activities in the area in accordance with the group business strategy and local business environment to deliver maximum profit and optimize business assets and human resources.  Join us now in connecting people and improving lives.

In this Head of Airfreight position

• You will identify and develop potential, sustainable customer relationship and response to customer queries/complaints.

• You will lead in engagements and strategic customer interfaces with key Account Contact.

• You will provide leadership in the areas of product and business development, resource utilization, Country organization and activities.

• You will support and co-ordinate the development, implementation and localization of key initiatives and programs.

• You will facilitate and support country’s effort in maintaining healthy relationships with trade bodies and government agencies & authorities, including being an active subscriber or participant of global research agencies.

• You will establish KPI’s and obtain agreement & commitment from Country management.

• You will provide guidelines and support for the implementation of programs such as security regulation to meet country mandated regulatory requirements.

• You will carry contact/negotiation (AFR) according to corporate policy and local requirements.

• You will carry contract/relationship and performance management.

• You will interact with commercial team (at country level) in terms of pricing.

• You will define, implement, monitor, and enforce service and quality standards, in cooperation with product management (in Regional Office)

• You will be responsible for EBIT result at country/country group level AFR.

• You will define, monitor and enforce targets to the operational units.

• You will select and assign key positions to reach targets.

• You will analyze costs and cost structure of production on country/country group level, and derives improvement measurements and actions.

• You will be responsible for constant improvement and optimization of production means (cost management), e.g make or buy.

• You will define and implement Airfreight ISO standards in line with corporate instructions.

• You will be responsible for operational management, production sites, Traffic management, Technical support (buying, capacity etc), local purchasing on country/country group level for AFR according to corporate policy.

• You will propose IT needs and be responsible for Preferred Carrier adherence and Operational KPI’s.

• You will determine organizations structure, roles and responsibility and performance target for the function.

• You will develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.

• You will develop KPI’s with team members and monitor individual performance.

• You will conduct performance appraisal, including coaching and manage allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.

• You will identify training needs and opportunities to develop a highly skilled functional department.

Now, here’s what we need from you

• A Degree in Business Management or related field

• Minimum of 10 years’ experience in Logistics Industry

• Minimum of 5 years’ experience in the position of an Airfreight Manager in a reputed Oranisation

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.

• Possible further career development

• Competitive salary

How to Apply

Register using THIS LINK

Why join DHL Global Forwarding?

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. 

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~30,000 passionate employees

• The most efficient processes and fastest response times

• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.