Operation Supervisor is responsible for overseeing and coordinating the daily operations of a logistics department or facility. will manage a team of employees, ensure efficient workflow, and strive for operational excellence. The Operation Supervisor will also implement and enforce policies and procedures, monitor performance metrics, and provide guidance and support to staff members. Operation supervisor closely work with other departments and management to achieve operational goals and maintain a high level of customer satisfaction.

Job Requirements

• Bachelor's degree in business administration, operations management, or a related field (or equivalent work experience).

• Proven experience in a supervisory role within an operational environment

• Strong leadership skills with the ability to motivate and inspire a team.

• Strong leadership skills with the ability to motivate and inspire a team.

• Analytical mindset with the ability to identify and resolve operational issues

• Effective communication and interpersonal skills.

• Proficiency in using computer software and systems relevant to the job.

• Knowledge of relevant industry regulations and compliance standards.

• Ability to adapt to changing priorities and work in a fast-paced environment.

• Ability to adapt to changing priorities and work in a fast-paced environment.

• Attention to detail and a commitment to quality.

• Supervise a team of employees, including hiring, training, and performance management.

• Plan, organize, and coordinate daily operational activities to ensure smooth workflow and meet production targets.

• Monitor and evaluate operational performance, identify areas for improvement, and implement strategies to enhance efficiency and productivity

• Develop and enforce operational policies, procedures, and standards to ensure compliance with company guidelines and industry regulations

• Adoptive a positive work environment by providing guidance, support, and coaching to team members.

• Conduct regular team meetings to communicate goals, objectives, and performance expectations.

• Collaborate with other departments, such as production, quality assurance, warehouse and logistics, to align processes and achieve common objectives.

• Analyze data and generate reports on key performance indicators (KPIs) to track progress and identify trends or issues that require attention.

• Address customer concerns and inquiries promptly and professionally, ensuring a high level of customer satisfaction.

• Implement safety protocols and ensure a safe working environment for employees.

• Stay updated on industry trends, best practices, and technological advancements to drive continuous improvement and innovation.

How to Apply

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