Detailed Description

Reporting to the Regional Manager, to ensure reactive maintenance and repair network elements in the shortest possible time in order to maximize network availability and offer expertise and support on network element repairs to regional maintenance staff.

Job Responsibilities

• To perform reactive maintenance and repair network elements in the shortest possible time in order to maximize network availability and offer expertise and support on network element repairs to regional maintenance staff

• To conduct field trials to identify and resolve network degradation in order to improve customer experience and benchmark performance

• To perform reactive first-line maintenance on network transmission elements.

• To compile reports as required by management for the purpose of measuring efficiency, productivity and KPI's

• To implement all network changes as requested in order to improve network quality and grade of service

• To implement all new network elements into the network.

• To conduct site acceptances (quality control) on work done by contractors in order to ensure that set standards are met and all policies and procedures are adhered to

• To implement disaster recovery plans in order to minimize loss of revenue and the negative impact on customers

• To maintain accuracy of the equipment asset register

• To ensure equipment spares availability for the network in the remote and vehicle stores in order to reduce mean time to repair

• To liaise with different role-players (Planning, Customer Care, NMC, Installations, Property, External parties) in order to ensure effective communication and feedback as well as to enhance cooperation.

• To perform network element monitoring to ensure proactive maintenance can be carried out timeously.

• To ensure that site DC power is optimized for maximum availability.

• To perform site civil checks to ensure that the site civil maintenance is effective.

• To identify all network and civil issues and bring them to the attention of manger.

Job Requirements

• Relevant degree: Electrical Engineering Degree

  • Understanding of basic telecommunications principles 

  • Understanding of basic business principles 

  • Deciding and Initiating Action

  • Relating and Networking

  • Applying Expertise and Technology

  • Delivering Results and Meeting Customer Expectations

  • Achieving Personal Work Goals and Objectives

  • Knowledge of local language is desirable 

How To Apply

• If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the career portal and then CLIK HERE on the apply button. Remember to attach your resume.

• The closing date for receiving applications is Thursday, December 28, 2023.