About the Company

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive. 

Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa. 

Inkomoko has +380 staff in 30 offices across Rwanda, Kenya, Ethiopia, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 4 additional countries to improve the lives of more than 7.6M people by serving more than 550,000 entrepreneurs and investing $150M into refugee & host communities across Africa.

Company Values

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented, produce high-quality work, be a global leader.

• Achievement: push yourself to reach beyond what you previously thought possible. 

• Improvement: be humble, engage in continuous growth through open & accurate feedback.

• Bravery: willing to take risks, create a safe space for others, be compassionate, inclusive.

• We Eat Goat:  we celebrate success and support each other in hard times. 

Inkomoko is an affirmative action/equal opportunity employer.  Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply. 

About the Opportunity

This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes both a great culture and a competitive market-based package, including:

• Incredible company culture, including deep investment in your learning and growth, and a commitment to inclusion and diversity

• Opportunity to work with a talented, passionate, and committed team of professionals across the region

• Ability to make a significant social impact and contribute to economic growth

• Competitive salary, and potential KPI-based bonus

• Favorable policies like health insurance, staff savings program, parental leave, sabbatical program, and more.

Job Requirements

Responsibilities

DUE DILIGENCE AND INVESTMENT PREPARATION (60% time): 

• Respond to inquiries from prospective borrowers; support them to apply for our facility/investment products. 

• Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing. 

• Conducts investment appraisal, collects detailed information (personal, business, and guaranties), and arrange to opens new investment account. 

• Prepares and execute investment contracts and arrange for disbursement of investment in kind. 

• Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc. 

• Communicate all materials to the Investment Manager, and assist in preparing credit reports for Investment Committee meetings. 

• Take photos of entrepreneurs, have them sign photo waivers, and ensure entrepreneurs’ stories are posted on the Kiva platform for fundraising with all correct information. 

PORTFOLIO MANAGEMENT (20% time) 

• Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers. 

• Work with Inkomoko  Ethiopia Business Development Services team to ensure borrower success, and Visit clients for monitoring. 

• Maintain both delinquency and default rates below set rates during yearly goal setting, 

• Track information about borrowers and communicate effectively with key stakeholders about client status. 

• Actively participate as a key staff in the weekly Investment Review Meeting. 

• Maintain a tracking system of borrower payments and contact information. 

• Work with the Finance& Admin team to produce invoices for payments and monthly reconciliation of investment department transactions. 

• Interact with government leaders, court systems and others for follow up on lack of payments. 

• Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling. 

• Other duties as assigned by supervisor.

INVESTMENT MANAGEMENT SYSTEM (20% time) 

• Update both disbursements and investment repayments in the Investment Management System (LMS-powered by Odoo)

• Maintain and demonstrate proficiency with investment software applications

• Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance 

• Assist with system parameters and design to meet the needs of multiple departments. 

• Manage user security access

• Ensure proper segregation of duties, develop and maintain work flows for all stages of investment

• Advise the Management team how to automate key lending processes

• Supervise all aspects of the investment operations. This supervision includes posting of payment, payoffs, and balancing, disbursing investment funds

• Ensure lending team is provided with updates and procedural changes

• Participates in the review and recommendations of operational systems and procedures

• Successfully interact with lending staff to improve accuracy and efficiencies of Investment management system 

• Prepare related reports and administer the system

• Other duties as assigned by supervisor.

How to Apply

If you’re excited about this role, please submit your cover letter and CV through this link: CLICK HERE

Tell us about what you’ll bring to this growing company.

 Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process.

NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.