Job Expired

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DFS Field Officer

Kifiya Financial Technology

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Business

Business Administration

Addis Ababa

2 years

1 Position

2024-01-06

to

2024-01-14

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Business Administration

Management

Economics

Full Time

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Job Description

Essential Duties and Responsibilities:

·         Actively identify and engage with MSMEs in designated rural and regional areas, introducing them to our digital lending services.

·         Interact with different associations, Government offices, other relevant bodies that work with MSMEs.

·         Facilitate educational sessions for MSME owners on the advantages of digital financial services and how they contribute to business growth.

·         Guide MSMEs through the onboarding process, ensuring they understand and complete all necessary steps.

·         Facilitate the provisioning of training in financial literacy and BDS to help MSMEs manage and grow their businesses effectively.

·         Work towards achieving individual and team targets for MSME onboarding, adhering to a structured conversion funnel.

·         Gather feedback from MSME clients to improve services and customer satisfaction.

·         Maintain accurate records of MSME engagements, progress, and onboarding status.

·         Collaborate with team members and the Area Manager to refine outreach strategies and onboarding processes.

·         Serve as a liaison between MSMEs and the Company, ensuring a smooth transition into the digital lending platform and fostering a trusting relationship.

 Job Requirements 

Education: A degree in Business Administration, Management, Economics, or related field.

Experience: At least 2 years of fieldwork experience, preferably with exposure to MSMEs or in the financial services sector

Competency/Prerequisites:

·         Strong persuasive and interpersonal skills, with the ability to connect with and educate business owners.

·         Familiarity with digital financial services and enthusiasm for financial technology and inclusion.

·         Excellent organizational skills and the ability to manage multiple tasks efficiently.

·         Proficiency in local languages and dialects of the regional area is mandatory.

·         High level of integrity, empathy, and the ability to work independently with minimal supervision.

Work Conditions:

·         This role is field-based and requires daily travel within the region.

·         The Field Officer must be willing to work flexible hours, including weekends, to accommodate the schedules of MSME operators.

 How to Apply

Interested Applicants should submit a well-prepared and updated CV along with an application letter stating the position; No additional document is required at this stage.

 Applications should be mailed to hiring@kifiya.com and should state the position on the subject of the email. 

 KIFIYA WILL CONDUCT THE INTERVIEW AS IT COMES

All offers and placements are subject to funding confirmation

Fields Of Study

Business Administration

Management

Economics

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