Responsible for setting day-to-day operational objectives for a team of professionals to execute Credit and collections / Accounts Receivable (OTC) plans and processes to minimize risk, ensure timely repayments, minimize losses and economical collection of arrears in line with internal and external policies and standards, regulations and compliance requirements.

Key Tasks

• Responsible for setting day-to-day operational objectives for a team of professionals to execute Credit and Collections and Accounts Receivable (OTC) plans and processes to minimize risk, ensure timely repayments and accurate recording of transactions, minimize losses and economical collection of arrears

• Supervise a team of professionals and ensure the team meets critical goals and deadlines

• Support the team to ensure delivery of service to required standards, policies, targets and schedule such as SLA and internal and external customer expectations

• Ensure accurate assessment of credit applications, follow-up of outstanding debts according to established collection target

• Assist in monitoring the status of individual credit accounts to quickly identify and address problem debts

• Resolve issues outside of normal process such as difficult customers, bad debt issues, special rate calculations, etc.

• Resolve critical customer issues escalated by team members

• Identify opportunities for service improvements that will deliver higher quality and/or lower cost

• Support implementation of processes such as verification of customer credit approval, etc.

• Assist the team to assess and reject or authorize application, and establish appropriate repayment terms to minimize credit risk in accordance with company standards

• Conduct Accounts Receivable age analysis and reporting

• Follow up with reminder letters and emails to customers to track process claims for outstanding accounts

Qualifications:

• BA degree in Accounting and Finance

Experience Level

• More than 2 years

How to Apply

• Register using the following link CLICK HERE

Application Deadline: January 10, 2024